Barista

Caesars Entertainment Corporation New Orleans, LA
JOB SUMMARY:

To oversee a small coffee cart that stocks all items needed to service Harrahs guest on a daily basis. To oversee the smooth operation of guest satisfaction.

ESSENTIAL JOB FUNCTIONS:

* Addresses guests in a friendly and courteous manner.

* Assures guest of accurate and complete order.

* Accounts for beginning cash register bankroll and all cash, and complimentary receipts.

* Checks computer cash register each shift to ensure proper performance. Maintains reports as assigned.

* Maintains the appropriate supplies needed for the proper performance of duties.

* Clears assigned cash register at completion of shift and transports cash, tapes and checks to checkout vault area and hotel front desk.

* Rings receipts in a timely manner to ensure proper payment for service.

* Oversees the smooth operation of Coffee Cart in the absence of the Room Service Supervisor.

* Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact,

* Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.

* Maintains a neat, clean and orderly work area at all times. Restocks cart at the end of each shift to ensure a smooth opening for the next morning's shift.

QUALIFICATIONS:

* High school diploma or GED required. 1-year experience in customer service.

* Prior experience as a cashier, preferably in the hospitality industry is a necessity. Ability to work independently and with a team.

* Ability to respond calmly and make rational decisions when required.

* Good written and verbal telephone communication skills. Fluent and literate in English.

* Mobility and dexterity to reach overhead, bend, walk back and forth from phone to register; flexibility in fingers and hands to operate cash register and adding machine and to make change.

* Mathematical skills, including ability to add, subtract, multiply and divide. Comprehension of computer, cash register, and adding machine.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

* Must be able to maneuver to all areas of assigned Banquet/Room Service kitchen throughout entire shift.

* Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke.

* Must be able to work at a fast pace and in stressful situations.

* Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.

* This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all inclusive, and the job may require other essential and/or non – essential functions, tasks, duties, or responsibilities not listed herein.

* Management reserves the sole right to add, modify, or exclude any essential or non – essential requirement of the job by the employee.

* Employment is an "at-will" and may be terminated at any time by the employee or employer with or without cause or notice

GAMING PERMIT: N/A

Harrah's reserves the right to make changes to this job description whenever necessary.

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