Project Manager

Position Description

Role: The market and our customer's expectations are rapidly changing, their issues are becoming more complex, and they want quick responses. In this role, the project manager will be responsible for implementing significant business model changes in their efforts to improve the customer experience within LDC. Critical to our future's success, we need to build customer loyalty, stop thinking "Exceed Expectations" and l start thinking, "Make it Easy".

Main Activities:

* Organization: Individual Contributor competency model

* Main Interface: Internal – sales force, customer support, production, purchasing and logistics staff. External – sales forces, customers, vendor purchasing agents, contractors.

* Budget: Provides input to operations budget, manages projects to budget.

* Main Job Duties:

Define the scope of the project opportunityCreate a project detailed plan, scheduling requirements and identifies the critical gapsDefine resources required to complete projectManage project and make adjustments as necessary to ensure the successful completion of the projectOrder changesShipment changesCommunicate to internal and external customers project updates regularlyExecute the project according to project planDevelop forms or records to document project activitiesHelp determine strategies to move the organization forwardProvide design and planning assistance to Field Sales.Provide customer service support.

PHYSICAL AND MENTAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Demands

While performing the duties of this job, employees are regularly required to:

* Use written and oral communication skills

* Read and interpret data, information and documents

* Analyze and solve non-routine and complex office administrative problems

* Use math and mathematical reasoning

* Observe and interpret situations

* Learn and apply new information or skills

* Perform highly detailed work on multiple, concurrent tasks

* Work under intensive deadlines with frequent interruptions

* Interact with managers, staff, customers, the public and others encountered in the course of work

Physical Demands

While performing the duties of this job, employees are regularly required to:

* Sit, walk and stand

* Talk or hear, both in person and by telephone

* Use hands repetitively operate standard office equipment

* Reach with hands and arms; and lift up to 25 pounds

* Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus


* Education: BS in marketing or related technical field or equivalent combination of education and experience.

* Experience: 3 or more years in a Data Communications cabling industry or related field preferred, particularly in a data capacity. Demonstrated project management experience required.

* Skills/Knowledge/Abilities:

Must have strong customer service orientation. Must be highly collaborative and able to work in a team based environment.

Basic understanding of data communication infrastructure, product knowledge, and working knowledge of the UL procedures and TIA Codes.

Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities. Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load.

Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software. Ability to use internet and web based resources efficiently and effectively.

Must have strong analytical skills and proven ability to effectively research and summarize information in an effective manner.

Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information.

Must possess excellent project management skills, including demonstrated ability to develop and manage to a project plan, establish priorities, work to deadlines and control a number of projects at various stages of work.

Company Info

Legrand has an exciting opportunity for a Project Manager to join the Data Communications Division Team in New London, CT. The individual in this role will be responsible for validation & execution of incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning & Warehouse Teams in optimizing order fill and line fill for customer orders. Manage customer orders and proactively communicate to prevent issues that could impact delivery on time in full. Manage all inbound calls from internal and external customers as it relates to order management, inquiries, and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing, and marketing.

About Legrand

Legrand is a $5.8 billion global company with 30,000 employees world-wide and products sold in 180 countries. As the leading provider of products and systems for electrical installations and information networks wherever people live and work, Legrand delivers an unequaled depth and breadth of innovative solutions for use in residential, commercial, and industrial buildings.

Employing more than 3,300 employees across the United States and Canada, Legrand in North America has a work environment that promotes personal advancement, pride and achievement. Our success i