Substance Use Disorder Program Manager

Position: Substance Use Disorder Program Manager Type: Full Time Location: New Brighton, MN


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Nystrom & Associates, Ltd. is a team of mental health and chemical dependency professionals that specialize in psychiatric evaluations, chemical dependency, clinical social work, and family therapy. Our integrated team of chemical dependency and mental health professionals work with clients individually and in group settings. Nystroms also offers a number of other in-house services to enhance treatment and on-going care, including; nutrition services, family programming, psychological testing, individual and family therapy, psychiatry, medication management, Adult Day Treatment and Dialectical Behavior Therapy.

We are excited to announce that due to ongoing growth, we are adding an additional Substance Use Disorder (SUD) Program Manager! This position would be responsible for managing NAL's SUD programming at our most southern Metro Area offices (Eden Prairie, Bloomington, Woodbury, and Apple Valley).

Reports to: NAL SUD Program Director

Key Interfaces: Outpatient clinic & program directors, NAL President/CEO, NAL VP of Clinical Services, other key management staff, other counselors & staff within NAL


1. Provides clinical & program oversight of programs at assigned locations.

2. Provides & documents clinical supervision of adult supervisors and adolescent program staff.

3. Conducts weekly case reviews with SUD clinical staff as delegated.

4. Maintains knowledge of and adherence to program policies and procedures.

5. Assists with the development of new policy and procedure as directed

6. Maintains current knowledge of changes in state clinical standards, and evidenced-based practices.

7. Work in conjunction with Program Director to provide performance reviews including completion of employee performance plans, supervision, and providing input on overall staff performance and training.

8. Assist in arranging coverage for absent SUD staff to facilitate groups or conduct evaluations/orientations.

9. Promotes and coordinates program growth & marketing efforts.

10. Conducts random audits of staff charts to check for compliance with documentation standards in conjunction with SUD QA.

11. Assist in the recruitment, hiring and training of professional program staff, alumni volunteers, and interns.

12. Meet regularly with Program Director and other NAL leadership and SUD QA to discuss overall performance of SUD programs.

13. Attend relevant program and company meetings as assigned.

14. Arbitrates formal client grievances as needed to ensure timely resolution.

15. Fills in for absent staff in emergency situations so client care does not suffer.

16. Manages the day to day operations of programs assigned.

17. Generates and maintains referral sources.

18. Other duties as assigned.


Bachelor's degree in Human Services field, Masters Preferred.

1. Must meet state qualifications of Outpatient Chemical Dependency Counselor.

2. In order to provide clinical supervision of LADCs, employee must have 3 or more years of experience providing individual and group counseling to SUD clients except that, prior to January 1, 2005, an individual employed in a program formerly licensed under parts 9530.5000 to 9530.6400 is required to have 1 or more years of experience; and

3. Must know and understand the implications of Minnesota Statutes 245G plus, sections 245A.65 (Maltreatment of Vulnerable Adults), 626.556 (Reporting of Maltreatment of Minors), 626.557 (Reporting Maltreatment of Vulnerable Adults), and 626.5572 (Definitions); or

4. Have 2 years of experience providing individual and group counseling to SUD clients and may not engage in clinical supervision elements of the position.

5. Demonstrate an ability to work with management in a positive and cooperative fashion.

6. Demonstrate an ability to supervise and manage key administrative and clinical staff.

7. Demonstrate an ability to supervise programming including understanding of administrative and business aspects of the program.