Cashier

Rural King New Boston, OH
Job Title: Cashier

Job Location: Store Location

Reports to: Assistant Store Manager

FLSA Status: Hourly Non-Exempt. Positions may be Full or Part-Time ; Seasonal or Non-Seasonal

JOB SUMMARY

Cashiers are the first to greet the customers and last to thank them; this is crucial to Rural King's Customer Service. They must provide exceptional service through communication, friendliness and store/product knowledge, as well as maintain exceptional store safety, appearance, and cleanliness.

JOB DUTIES AND ESSENTIAL FUNCTIONS

* Ensure that the frontend of the store runs smoothly without interruption

* Greet customers

* Ask every customer if they found what they were looking for

* Promote the weekly promotional item

* Execute cash management, return, and exchange policies accurately

* Perform accurate transactions and price dispute resolution

* Complete cashier-duties chore list

* Front windows and registers cleaned daily

* Bags and supplies filled daily

* Perform accurate transactions in a timely manner

* Always thinking about Bottom of Basket (Bob), Look inside always (Lisa)

* Redline in front of the registers when not with a customer

* Always keep popcorn and coffee full and fresh

* Must be alert to surrounding's at all times for shrink prevention and customer service

* Make sure EAS devices are deactivated and a member of management is asked to come to the front for resolution if alarm would sound

* Offer load out assistance to all customers and call to make sure a loader has responded

* File paperwork quickly and accurately

* Reconcile with 100% accuracy

* Answer all incoming calls at the registers with proper phone etiquette

* Communicate professionally with all Rural King personnel and customers

* Use general office equipment such as telephone, copy machine, fax machine, calculator, computer

* May be required to cross train and perform other duties

QUALIFICATIONS

* Ability to interact with the team in a fast paced environment, remaining flexible, proactive, resourceful, and efficient

* Ability to work independently without supervision

* Ability to access and use the in-store computer, scanning system, and wireless hand held unit

* Ability to participate in our online applicant and new hire onboarding process remotely

* Ability to complete computer-based training

SUPERVISORY RESPONSIBILITIES

* None

PHYSICAL REQUIREMENTS

* Good visual acuity

* Close vision for computer work

* Ability to communicate effectively to all audiences

* Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

* Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently

* Ability to stand and/or walk for long periods

* Repetitive wrist movements on keyboard

* Ability to walk up and down stairs multiple times per day

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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