Customer Service Representative

The Judge Group New Albany, OH
Our client is currently seeking a Customer Service Representative

This job will have the following responsibilities:
  • Assist clients with program enrollment.

  • This will include handling both inbound inquiries as initiating outbound communications.

  • Track client enrollment status/progress in system and perform verification of enrollment documentation.

  • Answer inbound and make outbound calls to clients.

  • Respond to inbound email inquiries

  • Track client enrollments including following up on any additional information required

Qualifications & Requirements:
  • Strong Customer Service skills with excellent verbal and written communication skills.