Customer Replenishment Specialist

Kimberly-Clark Corporation Neenah, WI
Customer Replenishment Specialist

Job Description


Act as a liaison between the Kimberly Clark Sales Team and Kimberly-Clark Supply Chain. Manage replenishment from Kimberly Clark distribution centers to Walmart distribution center and stores in order to optimize inventory strategies, promotional execution and new item management. Has the opportunity to positively impact top line growth with the customer by using their analytical skills to improve OTIF (On Time in Full) and promotional execution.


* Manage strategic initiatives that enable Kimberly-Clark to be viewed as an indispensable partner by customers.

* Focus on event planning and analyses, as well as project management.

* Lead strategic projects with customers that align with the overall customer segmentation strategy, and support transformation and collaborating customer accounts.

* Manage the replenishment process from Kimberly Clark distribution centers to Walmart distribution centers and stores driving base plan delivery results, positively impacting top line sales and improving store in-stocks.

* Utilize Supply Chain knowledge to enable and influence process improvements based on customer requests and internal feedback to drive top line growth for the businesses.

* Lead analyses of OTIF data and ensure Supply Chain alignment internally with Forecasting, Planning, Deployment, Distribution, Transportation, and Sales to ensure successful execution.


* Ability to clearly and precisely communicate orally and in writing to individuals and groups.

* Ability to communicate precise innovative customer, Supply Chain and business solutions to customers and team leaders/members.

* Ability to adapt and support the organization through times of change.

* Ability to assess business views strategically.

* Ability to build strong sustainable business relationships at various levels throughout organization and with key customers.

* Ability to precisely conduct strategic business and data analyses and planning with data driven recommendations for improvements and advancements.

* Ability to operate and use SKYPE, laptops and other technological devices/software programs to communicate with other people.

* Ability to proficiently use and perform key functions of Microsoft Excel software program.

* Ability to travel via aircraft(s) (if applicable), and operate and drive motor vehicle(s) for business travel(s) (if applicable), with valid driver license.


Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations. Create respectful environment among team members, and motivate improvement of individuals and team performances to achieve desired business results. Maintain effectiveness of varying environments with different tasks, responsibilities and people. Set priorities and strategically identify issues, underlying problems and potential solutions to develop plan of action. Render judgments and make timely decisions in alignment with business objectives, strategies and tactics. Promptly reconcile and communicate changes in plans and programs, conditions, requirements of marketplace, competitive activities, issues and accomplishments that may affect results to various levels of staff. Conduct team adjustments to new changes, and adjust to meet requirements of changing conditions/situations.


Education required:

Minimum of Bachelor's degree.


3-5 years of experience in Supply Chain.

Preferred Experience/Qualifications:

Strong analytical and exceptional communication with focus on collaboration. Ability to be assertive in influencing customers while remaining service-oriented. Ability to lead/manage projects in response to customer-facing initiatives. Proficient in data access tools and PC based applications (Windows, Word, Excel and PowerPoint). Working knowledge of RSi a plus.


Results and strategy oriented, leadership, strong oral and written communication, analytical, project management, attention to detail, event planning and building relationships

Other Skills:

Change management, prioritization and time management, active listening, adaptability and interpersonal


Reports to Customer Service Operations Manager


Serve as a liaison. Collaborate with customers, Forecasting, Planning, Deployment, Distribution, Transportation, and Sales.


Travel may include approximately less than 5% of work time. Travel may also include travel via aircrafts and motor vehicles to various locations, if applicable. Varying working conditions may include prolonged sitting, typing and viewing computer/laptop screens, along with occasional bending, reaching, lifting, carrying, climbing, twisting, stooping, walking and standing.


Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. This position is subject to drug and alcohol testing, including pre-employment testing.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.

Global VISA and Relocation Specifications:K-C will not provide support for relocation of the chosen candidate for this role, if necessary, relocation will be at the candidate's own expense. However, K-C will provide assistance and financial support to obtain immigration visas and work authorization for the chosen candidate, if needed.

Primary LocationUSA-WI-Neenah

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time