Program Manager, Fleet Solutions Services, Inc.
 Nashville, TN


Amazon Worldwide Operations is looking for a Program Manager, Fleet Solutions to own strategic, tactical, cross-functional and technology projects and programs within Amazon Logistics.


· Scope, create, and drive project plans

· Communicate to Senior Management on status, risks and process/product changes

· Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations

· Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

· Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

· Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

· Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

· Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

· Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

· Identify and mitigate risks (before they become roadblocks)

· Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

· Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

· Create, communicate, and manage budget for projects

· Travel expectations for this role will be approximately 15%

· This role will be located in Nashville

Basic Qualifications

· Bachelor’s Degree or equivalent work experience

· 3+ years of project management experience

· 3+ years of experience with tools/systems to analyze data including Excel or other data management systems

Preffered Qualifications

· Master’s Degree

· Operations Management, Management, or Fulfillment Center experience

· Experience with operations or logistics

· Knowledge to analyze quantitatively and problem-solve efficiently

· Lean six sigma black belt certified

· Written and oral communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit