Program Manager - Finance and Operations

Asurion Corporation Nashville, TN
Program Manager - Finance and Operations

The Financial Business Program Manager is a link between the technology teams and the Finance organization. This role will deliver valuable programs/projects to support the Finance department. This role will apply a broad knowledge of best-of-breed project delivery techniques, processes and leadership as it relates to the objectives of Asurion. This role provides expertise in understanding business priorities and objectives, driving roadmap deliveries based on business priorities and objectives, adhering to all critical project delivery guiding principles and implementing change management and risk management requirements to ensure successful project implementations.

Primary Responsibilities & Expectations:

* Develop a solid understanding of Asurion financial business processes and technologies.

* Work with users and project stakeholders to define and capture requirements and specifications.

* Collaborate with technology product teams to deliver new solutions and enhance existing ones.

* Develop communication plans & status reports throughout project lifecycle that will vary based on audience.

* Work with business units and Technology to ensure UAT (User Acceptance Testing) is executed in a timely manner.

* Develop a project plan to track progress against key milestones & IT/Business commitments.

* Create and maintain comprehensive project delivery specific documentation (Project Kickoff deck, UAT Execution Plan, Training Plans, Communication Plan, Project Delivery Status reports, etc.).

* Coordinate internal resources and third parties/vendors required for project implementation.

* Perform risk management to minimize/mitigate project risks.

* Collaborate with, while effectively challenging, cross functional partners to achieve strong results.

* Collaborate with internal Global Process Business Owners, Finance Experts, and Finance subject matter experts to help drive standardized processes.

* Manage and coordinate project meetings, record/maintain meeting minutes and develop weekly status reports, dashboards and other communications i.e., project issue, risk and decision logs

* Effectively communicate the feasibility of requested deliverables and timelines to manager and other stakeholders on projects via the use of a traceability matrix

* Support formal Project Management Life Cycle, Agile, Software Development Life Cycle, and Change Management Process

Education and Required Skills:

* 4-year college degree in technology, business management, accounting, financial analysis, or related field; Master's degree is a plus

* 4 years equivalent Project &/or Portfolio Management experience

* Experience in the Finance/Accounting industry (credit, banking, insurance, etc.) preferred

* Ability to quickly assimilate new business and technical concepts is required

* Proven track record in successfully delivering complex projects.

* Team leadership and global project experience is preferred (working with business units in multiple time zones throughout the lifecycle of project)

* Experienced with Software Development Life Cycle in all phases; Agile environment preferred

* Proficiency with Microsoft Office software, Microsoft Project and Visio required

* Able to effectively present information & respond to questions from groups

* Strong analytical, integrative and problem solving skills; critical thinking skills

* Excellent organizational, communication, and time management skills

* Act as a self-starter and be willing to take initiative and work with limited supervision

Grassmere Park Dr. Nashville, TN 37211