SIU Research Investigator

Sedgwick Claims Management Services, Inc. Naperville, IL
Research Investigator

Special Investigative Unit


Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future."

PRIMARY PURPOSE: To perform claims investigation utilizing various public record searches; to compile results and prepare comprehensive investigative reports for submission to Analyst.


* Performs claims investigation to include public records searches, record retrievals, facility canvasses, online inquiries, infinity searches, and skip trace referrals.

* Compiles results and prepares comprehensive investigation report for submission to analyst.


* Performs other duties as assigned.

* Supports the organization's quality program(s).


Education & Licensing

Bachelor's degree from an accredited college or university preferred.


One (1) year of industry experience or equivalent combination of education and experience required.

Skills & Knowledge

* Excellent oral and written communication skills

* PC literate, including Microsoft Office products

* Strong organizational skills

* Excellent interpersonal skills

* Ability to work in a team environment

* Ability to meet or exceed Performance Competencies


When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer

and a

Drug-Free Workplace