OPC Guest Services

Westgate Resorts
 Myrtle Beach, SC

Company Description

ABOUT WESTGATE RESORTS

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

About Westgate Myrtle Beach Oceanfront Resort:A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.

Job Description

Selling discount tickets to guest that visit the Myrtle Beach Welcome Center(s). Assisting OPCs with manifesting tours, hotel reservations, etc., during high traffic times

DUTIES

Open the safe and remove money from the bag. Compare the inventory with what was there on the previous shift. Make sure cash and tickets balance.

Open the terminals being used and input inventory into the POS System. All inventories should be filled out on a Daily Inventory Worksheet for beginning and ending of each shift.

Sell discount tickets.

Provide basic directions, maps, coupon books, and information.

Make show reservations.

Complete paperwork in an accurate manner. Make sure copies of all shift end receipts are filed properly with daily paperwork.

Balance Money and tickets.

Turn off the lights, unplug any heaters or fans, and lock all safes and doors. Turn on/off Alarm System

Keeping brochure racks stocked

Keeping all office areas neat and clean

Organize boxes, supplies, etc. as needed

Assist OPCs as needed

Complete requests in a timely manner

Assist with and sign for deliveries

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma; and/ or up to 6 months cash handling experience; and 6 months computer experience:

or equivalent combination of education and experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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