Staff Data Scientist - Business Analytics

- Key thought-partner with business stakeholders. Suggest appropriate analysis, ideas and data points to help drive business decisions - Partner with leadership to prioritize areas of opportunity to drive growth and improved customer retention - Lead and execute analytics problems end-to-end. Translate complex business requirements into a roadmap with key milestones and deliverables - Leads teams in complex analytical initiatives, developing tracking, combining data from multiple sources to extract meaning, reconcile assumptions, and identify logical path for action - Understand the current ecosystems, historical customer behaviors, and long-term trends in order to identify ways to improve and communicate the necessary information to key partners - Partner with cross-functional teams including Customer Care, Product, Marketing, Engineering, Finance and Analytics to design and build tools to improve upon customer experience - Democratize data by building and socializing decision tools (dashboards, reports); build key data sets/pipelines to empower operational and exploratory analysis - Provide insights to the leadership team on impact of strategic initiatives on the key metrics