DevOps Systems Engineer

Provide Change Request support for the deployment of application or infrastructure related changes. Provide operations support for DevOps solutions supporting the aforementioned Infrastructure environments. You must be comfortable in addressing critical incidents. Brief/present to senior leadership on the status of projects and tasks. Design and deliver advanced applications / automation framework Work on every level of the stack – frontend to backend, and everything in between. Drive aggressive implementation of application requirements for functionality and quality. Drive infrastructure Performance analysis, benchmarking and detailed design of the system. Experiment with Big Data tools and open source technologies Audits and improves system metrics and alarms Work with various data stores to include SQL and distribution filesystem storage Monitors service trends to identify opportunities for improvements with existing frameworks, tools, and processes Maintains and assures uptime of containerized applications in hosted environments Qualifications B. S. in Computer Science, Computer Engineering, or Engineering Degree 1+ years of experience, academic or professional Strong ability and desire to acquire new technical skills/knowledge and interpersonal behaviors in short and aggressive timeframes Familiarity or classwork with scripting deployments in virtualized environments (VMware and KVM), cloud-hosted systems (AWS, Openstack, Azure, Google), Docker Containers, and physical servers. Software development experience in Java/.NET and understanding of object oriented programming concepts. Hands-on programming experience with scripting languages and web deployment tools such as Python, Perl, Ruby, Javascript & HTML5, CSS3. Knowledge of automation DevOps tools like Ansible, Chef/Puppet, Cloudformation, Bash, Expect, and/or Jenkins in order to deploy, manage, and automate device configurations and monitoring/reporting tools & alerting desirable. Strong experience with SQL, MySQL, Oracle (NoSQL experience is a plus, e.g. Redis / Cassandra) Experience with Linux environment and system administration Understanding of Web Applications environment and system administration Familiar with version control tools for deployments such as Git. Executes testing efforts across the life cycle (unit/integration/regression testing). Experience with LAMP and Open-source based technologies. Preferred Experience Understanding of aforementioned infrastructure environments Familiar with Splunk, Active Directory, Microsoft Windows Servers, DNS, DHCP, Networking, Network Load Balancing, various Operating Systems, SAN/NAS storage, x86 hardware, Single Sign-On solutions, and SaaS Solutions Familiar with Agile development methodology Familiarity with Web Services, REST & RPC, etc. Some hands-on experience supporting multiple users’ lab, test, or production environments Familiarity with Agile/Scrum development process Communicate, document, and distill technical information to team members and all levels of management. The successful candidate will exhibit the following traits · Analytic Ability Makes well-reasoned, appropriate decisions based on analysis of highly uncertain input or outcomes; Integrates information from a variety of sources, quickly, to arrive at a broad understanding of issues; Approaches problems or issues systematically, looking for connections, trends and potential causes. · Business Results Orientation Anticipates and addresses obstacles, redirecting efforts to accelerate work or improve quality while achieving results in a timely manner; Surfaces problems, issues and solutions with speed and accuracy; Holds self and team accountable for outcome. · Communication Prepares and delivers coherent, highly credible and engaging presentations that have impact; Writes technical concepts and information clearly and thoroughly for technical and non-technical audiences; tailors communication style and content to the audience. · Creativity & Innovation Demonstrates initiative, creativity and innovation to drive more effective design and process ideas to fruition within or outside their area of discipline; Demonstrates an entrepreneurial perspective by envisioning, aggressively pursuing, new and innovative ideas and approaches to achieve business unit objectives; Leverages leading-edge technologies, processes, tools and practices to contribute to the organizations future. · Decision Making Chooses the best alternative(s) based on a review of pros, cons, trade-offs, timing and implications; Evaluates the consequences and implications of alternatives, actions or decisions at a work group level; Makes timely decisions on problems/issues requiring immediate attention. Supports the speed and quality of decision making. · Organization Influence & Relationship Management Proactively builds a broad base of support among key decision-makers and influencers; Advocates for positions firmly, but appropriately, without pushing or compromising positions too much; Presents a persuasive rationale for positions; Deep customer empathy - listening to customer, establishing long standing relationship and trust. Follow through to customer resolution; maintains customer satisfaction and loyalty; Gathers and internalizes rich customer feedback, using it to generate innovative solutions that fill core or future needs; Addresses customer needs by involving the right people at the right time. · Learning Ability Demonstrates flexibility and resilience in response to obstacles, constraints, adversity and mistakes; Seeks opportunities to learn from new discoveries, innovations, ideas and ways of looking at things; readily and resourcefully adapts to changing needs, conditions, priorities and opportunities. · Prioritization Prioritizes and balances time, actions, resources and initiatives to ensure achievement of critical goals; Aligns cross functional self and team priorities based on changing needs · Process Orientation Author / Designer of procedures. Applies situational judgment and teaches others. Confident in escalating when process is broken or inefficient and makes recommendations on how to resolve · Teamwork Builds relationships with people across disciplines and functions, throughout the organization; involves others as appropriate when issues affect them. Resolves conflict; Builds collaboration by identifying and conveying common interests and priorities (including removal of barriers and breaking down silos); Inspires, energizes, motivates and draws out the best work from a cross-functional team; Ensures that positions satisfy the needs, interests and concerns of key stakeholders; Mentors and coaches colleagues, builds partnerships across organizational boundaries while resolving resource conflicts.