Content Designer (New College Graduate)

At QuickBooks, world-class design helps power the success of small businesses and self-employed people around the world. Our designers are involved at every step of a project—from gathering insights, brainstorming, prototyping, and experimentation to launching pixel-perfect designs. And we’re innovating through machine learning and conversational UI to make every interaction delightfully simple. We’re inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you’re ready to create bold and elegant solutions that power prosperity around the globe, we want to hear from you. We celebrate diversity and welcome any non-traditional paths into this profession. (Some of our backgrounds include comparative literature, mechanical engineering and chemistry!) What you’ll do · Execute end-to-end content strategy for multiple platforms · Craft user interface text, conversational UI scripts, product messaging, landing pages, emails, and other project deliverables · Transform complex accounting jargon into conversational, approachable language · Evangelize the QuickBooks voice and tone through example, training, and reviews · Push and evolve content frameworks and patterns based on brand guidelines · Collaborate effectively with other designers, content strategists, product managers, and researchers · Solicit feedback and contribute constructively to design reviews · Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends · Participate in customer research and apply insights to generate content that delivers customer delight · Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately Qualifications Experience in content design, content strategy, or related field Bachelor’s degree in English, Journalism, Human-Computer Interaction Design, or other relevant field Knowledge of design principles and methods Curiosity and commitment to testing new ideas and innovating to drive business results Effective communicator, presenter, and negotiator Excellent verbal and written English skills A dazzling online portfolio