Cloud Architect
Amcor plc
 Mount Pleasant, PA

Job Overview

The Cloud Architect ensures the architecture of solutions within the cloud footprint are aligned with the direction of the organization in terms of technology and business strategies. This includes the installation, support, maintenance, recovery, and governance of these cloud solutions to ensure continued business success.

Job Dimensions

  • Supports leaderships decision making for the cloud services and cloud infrastructure investments
  • Helps determine and maintain the cloud services and cloud infrastructure standards
  • This role will not have any direct reports
  • The role will fit within the pay grade defined for all Amcor architects and the position within this role will be based on experience and abilities
  • 10% travel

Principal Accountabilities

  • Design, Configure, and implement cloud strategies for our various cloud platforms like Microsoft 365 and Azure Infrastructure.
  • Analyze and translate our business requirements into technical requirements while providing best practices and guidelines for cloud operations and processes
  • Prepare and present technical design documentation and task-level project plans to the business, leadership, and technical team members
  • Working with leadership to establish cloud technology roadmaps and clear release strategies
  • Working with leadership to establish business and user awareness campaigns
  • Research and present new cloud technologies and recommendations which best fit the business and IT objectives while aligning with the overall organization's strategy
  • Establish performance monitoring and auditing to ensure ongoing efficiency of our cloud platforms and solutions
  • Help identify and communicate risks (business, application, technical) associated with our cloud platforms and solutions
  • Maintain a deep technical knowledge of data center technologies including: Active Directory, Microsoft 365, Azure, Windows Server, Virtualization, Storage, and Network frameworks
  • Engagement & Accountability - High
  • Change & Thought Leadership - Medium
  • Critical Thinking - Medium
  • Drive Continuous Improvement - High
  • Provide Recognition - Medium
  • Think Globally
  • Business Partners
  • Absolute Customer Commitment
  • Operationally Excellent
  • Building for the Future
  • Fiscally Responsible
  • Developing You

Major challenges & complexities

  • Global organization with a variety of different business groups who may have different needs and requirements
  • Stakeholder management can be a challenge due to the number of new teams and business groups
  • Change management and acting as a change agent for the team and organization
  • Conflict management – ability to deal with people who have different expectations
  • Recognition of regional differences and considering these differences in the definition of new solution standards
  • Regional alignment of Global IT solutio

Qualifications/Requirements

  • Bachelor's Degree in Computer Science, or equivalent experience
  • 10+ years of experience in Information Technology
  • 5+ years of experience in a similar role (Server Infrastructure, Storage and Recovery, Network Infrastructure, and Azure Infrastructure and Design)
  • 5+ years of experience in a similar role (Active Directory design, Azure Infrastructure, and O365
  • Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps/SRE
  • Experience in architecting complex Enterprise grade solutions in on-premise and cloud environments
  • Strong experience with PowerShell scripting and other command-line interfaces
  • Expertise in coordination and escalation to Microsoft support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems
  • Expertise of working with a complex Active Directory environment
  • Expertise of working with Azure Active Directory, Conditional Access, Role Based Access, ADFS, and Multi-factor Authentication
  • Expertise and ability to set target architecture for cloud applications around IAAS, PAAS, and SAAS
  • Expertise in Azure classic portal & Azure resource manager in cloud deployments
  • Expertise in security compliance: PCI, SOC2, HITRUST, ISO 27001
  • Configuration and deployment experience with appropriate data technologies, e.g. SQL, NoSQL, DynamoDb, RDS, RedShift, DataLake
  • Configuration and deployment experience with Internet of Things (IoT) applications
  • Configuration and deployment experience with Azure IaaS Technologies such as VMs, Virtual networks, Express Routes, Standard/Premium storage etc
  • Experience architecting, developing software, or internet scale production-grade Big Data solutions in virtualized environments
  • Expertise with Exchange On-Premise and Online in Hybrid & Coexistence setups
  • Expertise of working with a complex Active Directory environment
  • Expertise of working with Azure Active Directory, Conditional Access, Role Based Access, ADFS, and Multi-factor Authentication
  • Expertise with Microsoft Skype for Business On-Premise and Online
  • Expertise with Microsoft Teams and migration from Skype
  • Expertise with SharePoint on-Premise to SharePoint Online
  • Expertise with File services and OneDrive configurations and security
  • Strong Experience with O365 Security and Compliance (e.g., DLP, IRM, E-Discovery, In-Place Hold, Retention Tags, mail flow rules, quarantine and encryption, transport rules, black and whitelisting, connection filtering, spam filtering, etc)

Knowledge/Skills/Abilities/Behaviours

  • Collaborate with other project teams on technical solutions and help improve Amcor service.
  • Ability to learn and work with new and emerging technologies
  • Excellent verbal, presentation and written communications skills
  • Consulting to support hybrid platform solutions and platform rationalization for customers
  • Demonstrate strong analytical, troubleshooting and problem-solving skills
  • Must establish, document, and help the organization follow standards, procedures, and processes
  • Provide recommendations with respect to cloud migrations and prepare technical implementation roadmaps for Azure adoption
  • Design state-of-the-art technical solutions on Azure that address business requirements for scalability, reliability, security, and performance and leverage existing investments in Azure/MS platforms
  • break/fix activities, engineering, complex implementations, and migrations)
  • Working knowledge of other Office 365 applications such as Power BI, PowerApps, Planner, Workflow, and Forms.
  • Strong knowledge of Migrations from legacy environments to Office365