As a member of our managment team, a Shift Manager (what we call a Restaurant Lead) is a management level position that oversees the overall shift operations of the business while coaching and upholding Chick-fil-A standards. We are looking for a passionate, proven leader who thrives in a team environment and develops people. This leader should love to show hospitality and great customer service from the heart. As a Restaurant Lead, you will work in a fast-paced business that serves nearly two thousand guests a day, while pursuing our vision to BE THE BEST.
We are seeking a leader to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team. A Restaurant Lead oversees team members in the development of the business and in the continual pursuit of Operational Excellence while creating a positive work culture. A Restaurant Lead is responsible for the overall flow of the restaurant and ensuring we are meeting and exceeding our high goals and standards.
- Experience as a leader in the customer service industry and/or production environment
- Proven ability to lead in fast paced environments as part of a team
- Ability to teach and be taught
Compensation depends on commitment to the business, performance and experience
All applicants will be contacted via the email provided. Please ensure you are checking your inbox and spam folders.