Office Coordinator Hourly

Westchester Medical Center Monroe, NY

The Office Coordinator coordinates the day to day operations and provides administrative leadership to the front office staff within a department or medical group practice at Bon Secours Charity Health System.


* Coordinates the multi-faceted operations of the medical office.

* Schedules surgeries and complete associated paperwork.

* Prepares surgical files, obtain insurance information and ensure that all needed x-rays are available.

* Handles coordination activities associated with diagnostic information.

* Ensures that patient information is obtained correctly and filed properly.

* Assists patients and their families by providing them with procedural and diagnostic information.

* Schedules patients for appointments and tests and ensure that follow up calls are made in a timely manner.

* Oversees patient preparation procedures for surgery or examination.

* Takes telephone calls and provide callers with information on specific services of the medical office.

* Schedules appointments between patients and physicians.

* Develops appropriate guidelines for staff so that they can prioritize work activities.

* Evaluates effectiveness of work activities.

* Provides direction on collecting patient co-pays or deductibles.

* Maintains records of medical staff and review credentials of new and existing staff members.

* Prepares appropriate budgets and develop medical staff objectives.

* Obtains and maintains patient insurance information or financial background for self-payable services.

* Ensures that the medical office is clean and maintained at all times and meets hygiene standards.

* Assists in hiring and training staff to perform different roles in a medical office.


Experience: Minimum of two years of medical office experience in a supervisory or lead role

Education: Associate's degree required, Bachelor's degree preferred

Licenses / Certifications: N/A

Other: The individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials.

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