Coordinator Group Tours & Cust Visits

TTi Global Moline, IL
Coordinator Group Tours
  • Ensures that excellent customer service is given to visitors and customers interested in learning about the company and the equipment it produces resulting in the best possible experience.
  • Duties:
  • Coordinates and plans all factory tours.
  • Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours.
  • Compiles data necessary to prepare files or create standard and special reports using defined formats.
  • Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
  • Acts as the Company representative during factory tours and events.
  • Trains tour guides on tour routes and appropriate information to provide guests.
  • Specific Position Requirements:
  • Customer Service experience, Microsoft office, experience with customers on the phone, ability to multitask in a fast paced environment.