Coordinator Group Tours & Cust Visits
TTi Global Moline, IL
Ensures that excellent customer service is given to visitors and customers interested in learning about the company and the equipment it produces resulting in the best possible experience. Coordinates and plans all factory tours. Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours. Compiles data necessary to prepare files or create standard and special reports using defined formats. Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting. Acts as the Company representative during factory tours and events. Trains tour guides on tour routes and appropriate information to provide guests. Customer Service experience, Microsoft office, experience with customers on the phone, ability to multitask in a fast paced environment.
Coordinator Group Tours
Specific Position Requirements: