Laboratory Assistant II MA II Urgent Care
 Mission Hills, CA

Providence is calling a Laboratory Assistant II MA II Urgent Care (Full-Time/Day Shift) to our Providence Facey Medical Foundation Urgent Care in Mission Hills, CA.

Apply Today! -Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system

We are seeking a Laboratory Assistant II MA II Urgent Care who will be responsible for providing direct care to patients under the direction of the physician and/or licensed nurse.

Age(s) of Patients Served: Birth and above.

In this position you will:

  • Deliver upon the service expectations of both our patients and fellow staff members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected
  • Respect the dignity, confidentiality and privacy of patients
  • Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline
  • Complete Urgent Care point of care lab testing. This will include but not limited to:
    • Urinalysis dip, rapid strep, mono test, urine pregnancy test, PT and INR, CBC without micro, chemistry panels, and cardiac troponin
    • Complete the required quality controls for the Horiba, Piccolo, UA and Couag machines along with the weekly maintenance
    • Assist with the required API audits
    • Complete all Urgent Care laboratory functions of lab ordering and entering of test results
    • Monitor ongoing laboratory supply levels and assists with ordering of supplies as directed
  • Perform specimen collection as needed
  • Responsible for providing patient instructions as necessary for specimen collection
  • Maintain records and performs laboratory related clerical duties, such as coding, billing, etc.
  • Perform phlebotomy duties. Performs and reports waived tests as defined by CLIA.
  • Train new Urgent Care laboratory staff on Facey policy & procedures
  • Able to perform all functions for appropriate EMR documentation
  • Perform back office skills -- vital signs, BP, weight, history taking, IM/Sub Q injections, minor procedures, sterile case set-up, assist with minor procedures, autoclaving, EKG, treadmill, pulse oximetry, Accu check, make and verify appointments, call back authorized pharmacy refill prescriptions, ICD-9, CPT coding
  • Administer routine immunizations, injections and skin tests following verification of dosages and with appropriate documentation
  • Perform blood pressure checks. Informs provider of results
  • Assist with emergencies as needed
  • Provide accurate, complete, legible and timely documentation of all procedures in the medical record
  • Must be willing to float between Urgent Care Laboratory duties to back-office MA duties as directed
  • Demonstrate a thorough knowledge of procedures included in the Medical Assistant & phlebotomy scope of practice
  • Communicate all test results, patient concerns and changes in the patient’s condition to the physician or registered nurse
  • Follow correct procedures for handling and disposing of biohazardous infectious waste
  • Perform daily and weekly environmental cleaning and equipment quality control and maintenance
  • Order and maintain current inventories of medication and supplies
  • Check for outdated medication on a monthly basis
  • Comply with all applicable infection control and safety procedures
  • Demonstrate awareness of current state, federal and local laws
  • Use appropriate reporting mechanisms as required by state laws
  • Provide open and timely communication with patients, families and their significant others:
    • Provide sufficient information to allow patients and their significant others to participate in the patient's car
    • Provide educational resources to the patient/family as appropriate as instructed by the physician or registered nurse
  • Demonstrate commitment to education and sharing of knowledge:
    • Assist in the orientation of new personnel to the Urgent Care department
    • Obtain ongoing education consistent with level and area of practice
    • Maintain current American Heart Association BLS for Healthcare Providers, Phlebotomy Licensure and other appropriate certifications
    • May be asked to serve as a preceptor to others. This will include but not be limited to:
      • Completion of an 8-hour preceptor class
      • Orient and train new personnel or assist in re-orienting / re-training existing personnel
      • Review appropriate checklist and monitor completion of specific areas
      • Help the orientee seek learning opportunities with a review of pertinent Policy and Procedure, observation skills, and checklist completion
      • Provide feedback to supervisor on areas completed and areas needing additional training

Required qualifications for this position includes:

  • Graduate of school for medical assistants and certificate or a Diploma/certificate from the military in Medical Specialist Course
  • Current California State Phlebotomy license
  • Current American Heart Association BLS for Health Care Providers
  • Two (2) years of Direct hands-on experience
  • Works independently with little supervision
  • Knows proper phlebotomy procedures and follows them
  • Knowledge of UR/QA requirements
  • Excellent communication and documentation skills essential
  • Ability to multi-task and deliver patient care in a fast-paced environment i
  • Excellent communication and documentation skills essential

Preferred qualifications for this position include:

  • Experience with Electronic Medical Records (EMR)
  • Knowledge of CLIA and laboratory Quality Control (QC) requirements

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.