Solutions Analyst
Southernwine
 Miramar, FL

Overview

The Solution Analyst is responsible for ensuring technology solutions address business requirements and achieve the identified business outcomes. This position understands, documents requirements in business requirements documents (BRD), functional specifications and designs and configures platforms to support business requirements. The position has a combination of strong business acumen, application domain knowledge and the ability to communicate effectively in both technical and business language. This role will assist subject matter experts with gap analysis / process definition and system enhancements and will provide a high level of service for break-fix incidents and requests. This role is different than a developer in that it does not “code”; The focus is to “build” a technical solution by taking business requirements and configuring the systems to support the business requirements

This person understands emerging technologies and can identify opportunities to automate and standardize business processes. They assist with educating the IT team on the goals of the business and assist with facilitating communication and alignment between functions and IT from the gathering of initial requirements to final implementation. This person may also manage process conformity, compliance, and is responsible for the development of business and technical process documentation and training materials.

Duties and Responsibilities

• Gather and document requirements and translate high-level business requirements into business requirements documents (BRD) and functional specifications

• Create and maintain business processes, requirements and functional specification documentation

• Support the development of business and technical process documentation and training materials

• Support the creation of test plans, ensuring comprehensive coverage of all test types

• Perform testing duties as needed, working with end users and project teams during the design, construction, testing and implementation of modifications to systems

• Support the definition of project requirements by identifying project milestones, phases, and elements; assist with project budget needs

• Assist with monitoring project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions as directed

Minimum Qualifications

• Bachelor’s Degree (Computer Science, Engineering, Finance, Business Analysis, Data Management, BI)

• Excellent written and oral communication skills

• Strong team player

• Collaborative

• Strong decision-making abilities

• Process-oriented, systems thinking

• Takes initiative

• Strong business and systems acumen

• Facilitation skills

• Strong organizational skills

• Strategic thinker (ability to break down complex ideas into smaller pieces)

• Ability to identify, analyze and resolve problems

• Ability to set and manage customer expectations

• Good time management skills (i.e., setting priorities)

• Strong team player and can work independently

• Ability to deliver quality results on time

• Ability to think at varying levels, from high-level concepts to low-level details

• Collaborative

• Strong decision-making abilities

• Process-oriented/systems thinking

• Takes initiative

• Strong organizational skills

• Ability to demonstrate Agile delivery values

Agile Delivery Values

• Openness – Team and stakeholders agree to be open about all work and challenges

• Commitment – Personally commit to achieving the goals of the team

• Respect – Respect your team members to be capable and independent

• Courage – You have courage to do the right thing and work on tough problems

• Focus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Preferred Qualifications

• Master’s degree

Specialized Skills and Technologies:

Microsoft Office

AS400 

• Familiarity with RPG and C Sharp programming languages 

• Experience with SQL and BI 

• IBM AS/400 background and knowledge 

• Certifications in …… 

Web 

• One 

• Two 

SAP

• HCM ECC Functional Modules knowledge including:

• HCM - Organizational Management

• HCM - Personnel Administration

• HCM - Benefits

• HCM - Time Management

• HCM - Payroll

• BSI TF

• WF - Workflow

• Knowledge of Legal Requirements and Reporting (HIPAA, EEO, Tax, Worksite Reporting, COBRA, ACA)

• Kronos

• ESS – Employee Self-Services

• BSI / Tax Factory

• Integration with 3rd party vendors: ADP, Taleo, Kronos, etc.

• QGM

Business Intelligence 

SalesForce 

Integration 

• Understanding of and certification in Agile or other traditional project management delivery principles