This position plays a key role in maintaining a high level of quality and efficiency for the maintenance operations within our residential communities, managed by The Goodman Group. Key responsibilities will include:
Providing maintenance coverage and on call duties in the absence of maintenance personnel at any assigned residential communities;
- Act as hands-on working replacement on properties where an opening exists in maintenance or assistance is needed;
- Ensure all service requests and repairs are made correctly and in a timely matter;
- Travel as needed to sites throughout the Twin Cities;
- Planning, scheduling and/or conducting required or preventative maintenance;
- Inspecting maintaining and auditing property maintenance shop;
- Technical assistance; and other assigned projects to achieve objectives and goals.
Essential Job Functions, Duties, and Responsibilities
Communicate with Supervisor, Property Managers and Community Managers the status of present and future work on each property.
Maintain a strong safety culture through appropriate employee engagement across full span of control.
Provide mentoring, coaching and development of maintenance staff.
Advise Supervisor the physical status of each property. This will include each property's needs, functions, issues, and equipment.
Support the deployment and execution of site level maintenance programs and processes to effectively increase resident satisfaction.
Monitor, audit and/or conduct established preventative maintenance program tailored to each property, to include general building maintenance, fire prevention, and overall energy efficiency with special emphasis on monitoring utility costs.
Keep up to date on all required certifications for self.
Supervise and provide the training to new maintenance personnel in all aspects of maintenance, to include obtaining boiler licensing, pool certification, and A/C maintenance.
Solicit and evaluate bids from vendors on major expenditures and review with the Supervisor or Community Manager.
Act as hands-on working replacement on properties where an opening exists in maintenance or assistance is needed.
Keep up-to-date on city, county, state and federal regulations that will affect the operations of physical plant operations.
CPO, HVAC and Boilers Licenses Preferred.
Willing to travel to sites throughout the Twin Cities as needed.
Strong customer service skills.
Problem solving capabilities necessary to accomplish the duties and tasks of the position.
Strong initiative and dependability.
Exceptional written and oral communication skills.
Excellent organization and planning skills.
Ability to effectively learn and apply new knowledge and skills.
Ability to share knowledge and work in a collaborative, team-oriented environment.
Brings a positive approach to the workplace.
Ability to maintain confidentiality.
Proficient in Microsoft Office, One Site Maintenance program, and internet applications.
This position has some direct supervisory responsibilities. This position works in close relationship with the maintenance personnel and outside service providers at each property. In this capacity, this position has responsibilities including interviewing and training maintenance employees; planning and directing work as well as completing work as assigned; appraising performance; addressing complaints and resolving problems within our Platinum Service Standards.