Retail Manager 3

Sodexo USA Minneapolis, MN
Unit Description

Sodexo at Allina Health - Mercy Hospital in Coon Rapids, MN has an exciting opportunity for a Retail Food Service Manager.

This is an acute care hospital feeding 200 patients per meal. The Cafe serves about 7,000 meal per week, three meals a day seven days a week. Retail space is currently under construction, opening October 2018. The new retail space will include a grill/pizza station, traditional food station, Asian station, Latin American station, deli and salad bar. Program also supports a small dining area for Physicians.

The selected candidate will manage, develop and hold accountable a team of approximately 40 union employees and will work a schedule that will include some evening and weekend shifts. The best qualified candidate will have previous retail food service experience, cash handling experience, the ability to grow sales, technical/programming skills for POS systems, on-line marketing, experience with kiosks, a proven record of controlling food costs and excellent customer service skills. Previous experience in a union healthcare environment is preferred.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.Key Duties- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.- Manages cash handling protocols & control procedures according to Sodexo policies.- Maintains client satisfaction for food quality & customer service.- Accountable for the execution of service quality by maintaining the highest level of delivery. - Supervises day-to-day work activities of food service workers, supervisors & managers.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.