Quality Assurance Analyst

Fairview Health Services Minneapolis, MN
The Quality Assurance Analyst - Infrastructure is responsible for developing and executing formal test plans to ensure the timely delivery of high quality technology projects. The Quality Assurance Analyst works as part of a larger project team with both the business partners and technology. The Quality Assurance Analyst will document all test results and where defects are discovered they will assist in their resolution with the technology teams and business partners.

Job Expectations

Design and develop the test approach, test plan and test schedule to effectively validate technology projects according to technical specifications. Write test cases/scripts, create test data and document expected test results. Design processes for test case automation and test execution. Define, track and create quality assurance metrics related to each project.

Effectively manage and execute the testing process to validate that all requirements are met. Maintain records of all test results using the designated tool set. Provide consistent and timely test execution status reporting to the project team and business partners. Review system and functional documentation as part of the testing process and make suggestions for changes or improvements where required.

Manage and actively participate in the test defect resolution process; including producing comprehensive defect descriptions, identify the cause, scope, risks and impact of a problem and facilitating defect reviews. Provide feedback to technology teams and business partners on design and usability improvements. Validate all product fixes and escalate issues that may affect the schedule, budget or quality of the product or testing process. Verify compliance of test processes on all projects.

Translate IT and business partner needs into test plans. Ensure that test plans adequately test the functionality, interfaces, performance, and data integrity of the project.

Maintain an up-to-date knowledge of current quality assurance principles, testing tools, processes, quality control methodologies and other technology advances. Assist in developing, improving and documenting the Fairview's testing procedures. Ensure that the appropriate testing methodologies are applied on all assigned projects.

Job Qualifications:

Required

Bachelor's degree or 2-year degree plus 3-5 years equivalent work experience in IT

2+ years of IT experience.

Good understanding of and experience testing infrastructure technologies such as networks, hardware, storage and servers.

Effective written and verbal communication skills and attention to detail

Effective analyses, follow-through, problem solving and time management skills.

Preferred

Bachelor's degree in Computer Science or Management Information Systems

Experience working closely with developers, business systems analysts and business partners to understand test success measures

Quality Assurance testing experience of enterprise software

Familiarity with testing Microsoft products, Citrix and client software installations.

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitalsincluding an academic medical center and long-term care hospitalserving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairviews 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.