Manager, Applications Development

Metropolitan Airports Commission Minneapolis, MN
Position Summary Supplemental Questions

The Metropolitan Airports Commission is seeking an energetic and enthusiastic Manager of Application Development to foster creativity and challenge team members to take their skills to the next level. This position will be pivotal in our ability to deliver cloud based platforms to empower our development. The preferred candidate will have leadership skills, along with deep technical knowledge in the area of SDLC, SAAS, and PAAS. This position leads a team that is responsible for operating, administering, configuring, and maintaining application environments across multiple MAC business units, with a strong focus on automation. The Application Development Manager develops plans and strategies to ensure the applications are meeting or exceeding the demands of the airport and its users. The ideal candidate is experienced in various software development life cycle methodologies and project management methodologies such as Agile, RUP and Waterfall.

To apply: click the "Apply" link located just above the position description, log-in and follow the instructions provided.

Questions regarding this position can be directed to Nicole Kiefer at or 612.726.8166. Applications will be accepted until 3:00 p.m. on Wednesday, June 27, 2018.

Minnesota Government Data Practices Act

The Metropolitan Airports Commission (MAC) collects information from applicants for the purposes of determining employment suitability. Applicants are not legally required to provide the requested information. However, information not provided, other than race, gender, or disability, may prevent MAC from being able to consider the application or determine the applicant's suitability for the position. The information collected may be classified as public or private data under the MGDPA. "Public" means that data is available upon request. "Private" means the data is only available to the person the information is about, and to those who must see it in the course of conducting MAC business and as otherwise provided for by law. MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability or you have questions regarding the application process, contact Anita Bellant at 612-726-8196 or

MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.

Position Description:People Management

* Ensure employees have work plans appropriate for their business function and that the plan is being followed.

* Conduct regularly scheduled meetings with employees to communicate work plans, issues, and other appropriate information.

* Exercise supervisory authority in accordance with MAC Human Resource Policy, MAC Administration Manual, and/or the appropriate collective bargaining agreement.

* Consistently evaluate, mentor and update staff competencies technically and professionally to align with the organization's direction.

* Communicate clear performance expectations and standards to employees.

* Recognize employee achievement.

* Facilitate effective and collaborative working relationships among staff.

* In coordination with Human Resources, hire, promote, transfer and discharge employees.

* Provide timely performance feedback to employees.

* Complete employee performance reviews and conduct performance review discussions.

Application Development

* Manage resources amongst staff projects, support and maintenance activities, properly forecasting and managing capacity.

* Provide oversight in the development and evolution of quality guidelines to implement best practice standards and techniques for business analysis discipline.

* Translate ideas and/or a vision into a tangible deliverable with limited direction.

* Manage multiple assignments/projects, meet deadlines and produce quality deliverables.

* Understand business goals, define priorities, and provide technical or process solutions to drive value creation in delivering business results.

* Approach work efforts with a holistic view and deliver innovative solutions that address all impacted areas and enterprise objectives.

* Foster and maintain a collaborative relationship with key business and IT partners.

* Quickly adapt to new applications and learning, understanding and applying new approaches.

* Contribute to the team effort by accomplishing related results as needed.

* Analyze and facilitate redesign of business processes around best practices with a focus on the end user experience.

General Duties

* Follow MAC IT processes and standards.

* Contribute to the review and development of new and existing policies.

* Partner with IT staff to ensure the business systems are being provisioned to meet the needs of the users and being delivered with a commitment to standards, best practices, high-availability and security.

Position Requirements:

Manager/Supervisor Competency Requirements

* Team Leadership - Align work in support of organizational goals; promote collaboration across work groups, departments and service centers; establish a positive and motivational environment for their work group(s); foster a climate of open communication through patience, empathy, courtesy and listening; treat people with respect, fairness and consistency; support an adaptive and diverse work group.

* Customer Focus and Relationship Management - Provide good internal/external customer service; support the delivery of excellent customer service within their area of responsibility; solicit customer feedback and use it to improve services; establish and maintain effective relationships; manage and resolve conflict effectively.

* Getting Work Done Through Others - Give clear and concise directions and confirm understanding; delegate tasks and projects to improve department efficiency maximize time for management responsibilities; give work direction based on the knowledge, skill, and abilities of the individual; follow up on work assignment to ensure successful completion; ensure cross-training and knowledge transfer of critical functions.

* Project, Process and Resource Management - Set objectives to align with organizational goals; allocate people, time and budget effectively; leverage technology to improve productivity; deal effectively with project sponsors and participants; create and communicate work plans; solicit and accept input of others; adjust plans when necessary; work to remove barriers.

* Performance Management - Communicate performance expectations to each employee; give ongoing reinforcing feedback and/or recognition when expectations are met or exceeded; give corrective performance feedback when expectations are not met; document employee work behavior and performance; effectively manage performance issues; coordinate with Human Resources to address employee relations issues; complete timely and thorough probationary and annual performance reviews and discussions; seek feedback from employees and make adjustments, as appropriate.

* Training, Coaching and Development - assure employees receive training and coaching needed to perform job duties effectively; assist employees with individual development plans as needed; set stretch assignments to develop employees as appropriate.

* Judgment - consider immediate and long-term impact of decisions; analyze issues before making decisions; use sound judgment; apply systems thinking.

* Policies and Procedures – manage in accordance with all MAC policies and MAC's Affirmative Action Plan.

Minimum Requirements

* Bachelor's degree in Information Technology or a related field

* Five years of experience managing technical resources and projects

* Five years of experience managing and supervising direct reports which may have included responsibility for hiring, disciplining, coaching, rewarding and terminating employees.

* Five years of demonstrated success delivering SaaS products.

* Strong familiarity with containerization of applications and deployment into production environments (Docker Swarm, Amazon ECS, Kubernetes, Mesosphere Marathon, or similar)

* Experience with configuration management tools (Chef or Puppet or similar)

* Experience with continuous integration tools

* Experience setting up, logging and monitoring infrastructure

* Experience with scripting languages to automate tasks (Ruby, Python, Bash, Perl or similar)

* Ability to understand and effectively communicate technical information

* Intermediate skill level using Microsoft tools and O365

* Valid driver's license

* Reliable vehicle to commute between job sites

Desirable Requirements

* Experience with software development life cycle methodologies (Agile, RUP, Waterfall)

* Experience working in an airport IT environment

* Experience with Cybersecurity and the body of technologies, processes and practices designed to protect networks, computers, programs and data from attack, damage or unauthorized access

* Familiarity with International Air Transport Association (IATA) recommended practices

* Knowledge of data integration techniques and practices

* Experience with Physical and Virtual Servers (VMWare)

* Experience administering Linux servers

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