Family Advocate

Pillsbury United Communities
 Minneapolis, MN

Organizational Overview

We are community builders co-creating enduring change toward a just society where every person has personal, social, and economic power. Our united system of programs, neighborhood centers, social enterprises, and partnerships connects individuals and their families across the region.

Position Overview

Reporting to the Director of Immigrant Services, the Family Advocate will help immigrant women and families adjust to life in Minnesota. She will connect them to vital resources including food and housing, childcare, employment, and legal support. Because many of these women are also victims of domestic and sexual violence, the Family Advocate will also provide direct service and referrals to address safety issues. She will be part of a team working to prevent domestic and sexual violence through community education and engagement.

Primary Responsibilities (Essential Functions)

Strategy and Thought Leadership

  • Complete 40 hours of required advocacy training
  • Understand the laws and the legal system to educate victims of their rights
  • Assist in planning and organizing professional/peer and community training events to prevent domestic and sexual violence

Operations and Outcomes

  • Maintain accurate records of participants’ situations, case notes, progress, and submit reports in a timely manner
  • Attend weekly program staff meeting for case review and case consultations
  • Assist with ongoing quarterly and annual reports
  • Coordinate the development of culturally specific materials on addressing domestic violence

People and Community Development

  • Respond quickly and effectively to the immediate needs of women in crisis who need assistance either by phone or in person
  • Build and maintain trust with individuals and community while adhering to the highest level of confidentiality
  • Develop a working relationship with prosecutors, police, probation officers, and people in the judiciary system

Financial Management

  • Use resources wisely
  • Record and report time and expenses accurately

Required Skills/Experience

  • At least 2 years of relevant experience and working knowledge of the issues facing victims/survivors of domestic/sexual violence, including immigrant women
  • Excellent communication skills and the ability to speak multiple languages (Oromo/Amharic preferred) and English fluently
  • Strong administrative and project management skills
  • Knowledge of Microsoft Word, Excel, Power Point, Outlook, Teams, and Zoom
  • Valid driver’s license with a satisfactory driving record, access to a reliable vehicle and willingness to travel within the seven-county metro area
  • Ability to work flexible hours; evenings and weekends may be required

Desired Attributes

  • Passion for what’s possible
  • Clear sense of personal purpose
  • Commitment to social justice
  • Creative problem-solver
  • Skilled communicator and motivator

Affirmative Action/EEO statement

As an Equal Opportunity Employer, Pillsbury United Communities is intentional about its responsibility of maintaining an equitable environment that is inclusive and welcoming. We hire, support, and promote talented individuals using a process that is fair and equitable to all that apply. We believe differences such as age, race, culture, ability, and sexual orientation are valuable and an asset to our organization, and employees are protected from reprisal.


Benefits are offered to all regular employees who work at least 20 hours a week. Our benefits package includes health insurance, dental insurance, vision coverage, employer paid short term and long term disability, employer paid life insurance, health saving account (HSA) option, flexible spending account (FSA) option, retirement plan option with an employer match, paid time off and floating holidays, and 16 paid holidays.