Engagement Manager - Higher Education & Government (Public Sector)

Workday, Inc. Milwaukee, WI

Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description

Become an expert in Workday's Implementation Methodology and leverage it on all engagements.

* Manage the implementation of 1 – 2 simultaneous projects.

* Demonstrate competency in the Workday product suite - HCM, Payroll, Financials, and/or Student.

* Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW.

* Provide guidance and mentoring to those Professional Service resources working on their implementations.

* Ensure projects are properly planned and staffed.

* Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.

* Work with Delivery Assurance to ensure compliance with agreed to checkpoints.

* Present at Executive Steering Committee meetings.

* Ensure the client takes advantage of Workday best practices.

* Be a liaison for professional services when interacting with sales and/or development.

* Identify opportunities to position other service offerings.

* Ensure the client can serve as a reference upon completing their implementation.

* Assist in the transition of the customer from professional services to product support.

* Ensure the project is delivered within the budget outlined in the SOW.

* Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW.

Requirements:

* 7+ years experience project managing HCM, payroll, financial, or Student implementations within higher education (College/University) and/or state and local governments.

* Consulting experience either as an internal consultant or with a consulting/software company.

* Experience implementing Workday, Oracle, SAP, PeopleSoft, Banner or similar application.

* Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Student Recruiting, Student Records, Student Financials, or similar business experience.

* Public Sector experience.

* Project Management experience.

* Excellent organization, time management, and communication skills.

* Passion for customer service.

* Business development skills.

* Knowledge of Internet technology.

* Previous experience with a major systems integrator and/or an enterprise software company a plus.

* Previous service sales experience a plus. Successful candidates have a balance of functional (business) and technical experience.

* Ability to travel up to 65%