Supervisor, Business Office

Holy Redeemer Health System Mid City East, PA

~CB~ Position Summary : Provides supervision and direction to all Non-Medicare, Collections and Grant personnel. Supervises Non-Medicare, Collection and Grants Accounts Receivable operations for all branch locations. Responsible for overseeing all Non-Medicare , Collections and Grant Billing functions including managing patient accounts, billing, collections, customer service and cash posting. Collaborates with other departments within Home Care and Hospice to analyze and resolve operational issues that improve organizational effectiveness. Promotes teamwork among staff members. Assures all billing is accurate and timely. Notifies billers and Director of all updates. Works with the Director to achieve established goals for days in accounts receivable, cash collections and AR > 90 days Monitors the daily workflow of the staff and establishes relationships with third-party payers responsible for claims processing/ adjudication Responsible for coordinating all efforts relating to pre-bill and post-bill audits associated with federal, state, and local regulatory agencies Recruitment Requirements: 5 years experience, College degree preferred (2 years of supervisory experience) Minimum of 5 years Non-Medicare billing, Home Care and Hospice experience preferred Minimum of 3 years computer experience Extensive Knowledge of Non-Medicaid regulations Minimum of 5 years experience using Non-Medicare website Knowledge of reimbursement sources and billing procedures Excellent organizational skills, and customer service orientation Knowledge of HCHB Knowledge of PC based electronic billing systems Proficient with Microsoft products (Excel, Word, PowerPoint,) Must be able to interpret Federal, State and JCAHO standards pertinent to Home Care Good analytical skills Excellent communiction and organizational skills

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