Clinical Apps Spec - Physicist

Varian Medical Systems, Inc. Miami, FL
Job Description

Provides clinical applications training to customers both on site and remotely to ensure customer is well prepared to obtain training that will enable them to operate their Varian Medical System equipment according to a minimum of safe and effective use guidelines with the highest level of satisfaction. Assist in managing the customer's clinical expectations. As available, provides competitive product performance information to headquarters, marketing or engineering groups. May coordinate or lead customer and/or employee training courses. May conduct large group presentations at seminars, training programs, and trade shows. May provide demo support to local, regional and national customer trade events. Formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides. Work with cross-functional teams as necessary to support and enable best services and optimize customer relations. Performs all required applications specialist responsibilities including but not limited to: creating and maintaining formal customer training support documents; design and oversee the initial and ongoing training for Clinical Applications Specialists, as well as, continued training for new product releases. Other duties as assigned by Training Operations and/or Applications Manager.

This position requires candidates to travel to all Latin America countries.

Job Requirements

Clinical experience and process understanding including Radiation and Medical Oncology Credentials as a Medical Physicist - Board Certified preferred.

Exemplary communication skills (listening, verbal, written). Fluent in English and Spanish with Portuguese is desirable. Adaptable, positive and open to new ideas and/or situations. Highly motivated self-starter who takes initiative. Enthusiastic learner who is eager to meet challenges and quickly assimilate new concepts.

Obtains and completes LMS training plan specific to assigned responsibility.

Business Tools Basic knowledge in use of remote training tools (i.e. Smart Connect, virtual classroom) and business tools such as: Microsoft Office Suite, Smart Connect, WebEx, SalesForce, ServiceMax, Qlikview and Learning Management System (LMS).

Scope Limited use and application of documentation, standards, principles, concepts and techniques in the field. Uses acquired job skills and company policies to complete assigned tasks. Proficient delivery of training for Varian products.

Receives detailed instructions on work. Impact of Decisions and Accuracy Erroneous decisions or failure to achieve results may negatively impact or delay internal and external customer satisfaction and financial obligations.Interacts daily with functional peer groups and external customers. Builds effective working relationships with both internal and external customers.

Typical Education and Experience Bachelor's degree or equivalent with a Minimum of 2-3 years of clinical experience or equivalent

Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include, but are not limited to:

o Proof of valid identification (photo, driver's license, SSN)

o Criminal background checks

o Drug screens o Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus)

o Annual TB testing

o Healthcare trainings