Associate Manager
Click Here Labs
 Miami, FL

Requisition Number: 21-0009

As a TGI Fridays Cloud Kitchen Associate Manager, you can expect a competitive salary based on experience and world class training that is the best in the business. We embrace diversity and foster a work environment of inclusion through respect, fairness and understanding. We provide comprehensive orientation and new hire training along with continuous online development classes with an opportunity for advancement.Associate Managers are responsible for supervising scheduled shifts and ensuring Guests receive their order in complete accuracy and building relationships with delivery services, staff and cloud kitchen personnel.Specific responsibilities of the Associate Manager include: Supervise operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness. Proactively run a shift and anticipate Guest needs. Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift. Observes Team Member, providing immediate feedback, coaching, development, and recognition. Follow up on any issues and complaints they may have arisen during your shift. Leads motivational Alley Rallies ensuring that Team Members are engaged and informed regarding Fridays food. Ensures great food is delivered to every Guest. Conducts food safety and line checks to ensure food and beverage standards are met and executed safely. Checks in deliveries from vendors; ensuring quality and proper billing. Prepare end of shift reports as necessary. Ensures a safe working environment to reduce the risk of injury and accidents. Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action. Ensures that all prepared food meets TGI Fridays standard of excellence, 100% recipe adherence, and adheres to product sensitivity and plate presentation guidelines. Complies with all food safety rules, laws, protocols, and standards. Places expo-ready food packaged correctly using the appropriate zoning standards. Keeps updated on recipe changes. Ensures proper execution of recipe procedures to maintain a high quality and consistent product. Keeps entire kitchen clean; stocks and sets up rotation. Keeps prepared food continuously moving out of the kitchen. Communicates ticket times and potential problems with the service staff, kitchen staff and Managers. Completes assigned prep work for stocking and set up of station. Breaks down and cleans station thoroughly daily. Cleans and sanitizes throughout the shift. Ensures proper rotation of all products and stocks products to par. Labels, day dots and signs all products as appropriate. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Performs other duties and responsibilities as required or requested. Must be able to follow TGI FRIDAYS and CDC guidelines concerning any health crisis. Example CoronavirusAs a Cloud Kitchen Associate Manager with TGI Fridays, you must possess superb communication and customer service skills necessary to connect with a diverse customer base and motivate a top-performing team. Our ideal Associate Manager is a flexible and customer-focused employee who thrives on a somewhat chaotic work environment. You must also have strong organizational and employee management skills with the ability to manage a multi-million dollar business.Specific requirements for the Associate Manager include: One year of external restaurant experience with a college degree (external) Must be capable of performing all functions and meeting qualification standards for BOH positions Must complete and pass background check Must be able to walk and stand during entire shift Must be able to read, write and speak English Must be able to lift up to 30 lbs.TGI Friday's Inc (the “employer“) will consider qualified applicants with criminal conviction histories in a manner consistent with the Fair Chance Initiative for Hiring Ordinance.