Food Runner - Clevelander South Beach

The Clevelander Hotel Miami Beach, FL

Delivers food menu items to guests for all food outlets in an efficient and professional manner in accordance with Clevelander standards. The Food Runner Marketing Model is responsible for providing superior guest service. Service and appearance should be consistent with the Clevelander brand. All duties and assignments are to be performed according to departmental and Clevelander company standards. Help to create the ultimate guest experience.Duties:Responsible for providing quality guest service and promoting and marketing the Clevelander brand.

The Food Runner Marketing Model participates in in-house modeling programs, special Clevelander events, and performs model/presenter tasks at Clevelander events.

Maintain weight and appearance and levels consistent with that at time of hire, within management discretion.

Consistently deliver exceptional service to every guest while entertaining in a professional manner in accordance with the Clevelander brand

Markets the Clevelander and services offered to a targeted customer base. Performs in a public relations capacity when modeling and promoting the Clevelander.

Models Clevelander apparel and accessories while serving, and maintaining an appearance consistent with the Clevelander brand.

Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty. Serves as Goodwill Ambassador for the Clevelander brand, using finesse and good judgment.

Maintains quality services standards according to the Clevelander brand with all guests by creating a friendly, relaxed atmosphere while visiting the guests table.

Completes assigned side-work duties (opening, closing, ongoing)

Maintains cleanliness in assigned station and or stations

Communicates with kitchen, host and service staff to maintain service efficiency and guest satisfaction

Assists with removal of dirty dishes from tables between courses and after guest are finished

Assists in preparation of kitchen opening and closing procedures

Follows all sanitation procedures in accordance with state regulations

Ensures expo stations are properly stocked and cleaned; maintains appropriate levels of plates, silverware, trays

Ensures quality and proper presentation of food menu items as well as communicates each item to guest upon deliver

Maintains and ensures compliance of all policies and procedures

Qualifications:High school diploma preferred

Previous modeling experience preferred, but not required

Consistently maintain a well groomed appearance, posture and hygiene deemed by management.

Make-up, appearance and style should stay current and in line with current fashion standards and trends as deemed by management and consistent with Clevelander Brand.

Must consistently demonstrate the ability to wear Clevelander clothing with weight and appearance associated with modeling industry requirements and standards.

Posture, gestures, movement and walking should reflect model esthetics.

Outgoing personality, be warm and friendly, demonstrate enthusiasm and professionalism, effective listening skills, strong judgment.

Excellent customer service skills.

Ability to work in a team environment

Ability to verbally communicate and take direction

Ability to multitask in high stress situation

High level of energy

Strong attention to detail

Strong organizational and time management skills required

Work is performed in a mostly outdoor environment and requires evening and weekend hours

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