Beach Supervisor

Boucher Brothers Miami Beach, FL
Key Purpose of Job

To oversee and supervise the entire pool and/or beach staff, ensure that the operation is running efficiently, and maintain high standards of guest service at all times.

The following are key responsibilities; however, are not limited to this list:

* Help the manager versee the general beach and/or pool operation, to include proper set up and cleanliness of the beach and/or pool, and ensure that staff members are fulfilling their responsibilities.

* Enforce all standards, procedures, and guidelines set by the Hotel and Boucher Brothers Management.

* Resolve guest concerns and challenges in a timely manner with the highest level of professionalism.

* Review daily arrivals to ensure proper handling of VIPs, reservations, and groups.

* Help train/develop team members on company procedures and build a solid team with motivation and encouragement.

* Attend regular mandatory hotel meetings and any other company organized meetings.

* Help conduct regular lineups with team members to facilitate communication, promote high morale, and build comradery.

* Oversees and ensures accuracy of all cashier functions.

* Maintains a clean and safe working environment for team members and guests.

* Ensure that beach/pool equipment is in good condition and communicate any repairs needed.

The person(s) in this position must possess the following qualities/skills:

* A professional demeanor

* Relevant Experience

* Enjoy dealing with the public

* Excellent communication skills

* Team Leader

* Impeccable time management and follow-up skills

* Organized

* Self-motivated and independent

* Motivated, focused, and uniquely talented individual

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