Small Business Consultant

Hub International Metairie, LA
HUB Jobs - Small Business Consultant in Metairie, Louisiana, United States

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Hub International Small Business Consultant in Metairie, Louisiana

Hub International is a top 10 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.

Position Summary

A Benefits Consultant (BC) interfaces with a group of clients (a book of business) to strategize and propose viable solutions to manage the menu of benefit options that the client offers to its employees. BCs partner with clients and assist them with 1) emerging trends in employee benefits, 2) their annual renewal process, and 3) other possible options that would enhance or meet the goals of the client; the end product of this partnership is intended to add value to the client, enabling the client to be competitive in their own industry. BCs quickly assess the nature of any given problem, understand thoroughly the expectations of the client, and consistently meet or exceed those expectations. The Small Business Consultant's role must also address all employee benefit issues as brought up by Hub's clients and their employees, including resolving enrollment and termination issues, acting as liaison with insurance carriers, and answering questions relating to pertinent federal and state legislation. In addition, the Benefit Consultant is responsible for shopping the market, preparing proposals for renewal, and Consulting via telephone for designated clients. BCs regularly practice discretionary decision making on a daily basis.

Knowledge/Experience Required

* Significant insurance experience required; at least 3 years of work experience (claims resolution, benefits administration, employee benefit customer service, etc.).

* High school diploma andLouisiana life and health licenseminimally.College degree preferred.

* Continuous education encouraged (industry coursework leading to producer's license or professional designation).

Skills/Abilities Required

* Excellent problem solving skills.Persistent to achieve the end result—resolution.

* Strong organizational skills, including daily prioritizing and logical thinking.

* Service-oriented; kind, compassionate, and willing to work hard on another person's behalf.

* Good communication skills, especially verbally and over the phone.Clarity and accuracy are key.

* Excellent phone skills, being responsive, empathetic, and honest with the information to be shared.

* Strong working knowledge of computers (MS Word, MS Excel MS Outlook preferred; Internet, and database experience also beneficial) and able to learn new systems and programs, such as Benefit Point.

* Able to manage multiple projects simultaneously and successfully.

* Able to work with others in teams; able to work with those who perform similar jobs as well as complimentary roles.Promotes cooperation and shared successes throughout the company.

* Shares ideas for improvement that are oriented around solutions and blameless problem solving.

Location: United States, Louisiana, Metairie

Required Education: High school or equivalent

Required Experience: 2-5 years

Required Travel: Up to 25%

Date published: 11-May-2018

Department: Account Management & Service

Ref#: P2761_20180510

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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