Loyalty Coworker (34 to 40 Houer per week)

IKEA North America Services, LLC Merriam, KS
Your tasks will include:

* Interacts and monitors the children who are signed into the play facility.

* Strictly adheres to all of the IKEA play facility and safety & security policy and procedures, while participating and entertaining children with games and other approved activities.

* Facilitates an easy buying process for customers.

* Solves customer complaints within level of authorization and recognizes the need to escalate an issue to a Manager.

* Communicates to manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.

* Records information accurately so that the resulting analysis can be used to make improvements to customers' future shopping experiences.

YOUR PROFILE Your knowledge, skills and experience include:

* High School Diploma, GED or Equivalent

* CPR First Aid

* Previous retail selling experience preferred.

* Problems solving skills.

* Strong understanding of what excellent customer service looks like.

* Passion for home furnishings.

* Ability to handle customer enquiries

* Good attention to detail.

* Ability to prioritize and organize my work and the work of others in order to make the most efficient use of time available.

* Experience of actively selling through understanding customers and their needs.

* Computer literate and interested in new applications and tools.

* Has a passion for working with children and parents.

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us. Job ID 319088BR Removal Date 05/31/2018

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