Shipping Lead

DHL Supply Chain (Midwest) Mequon, WI
Immediate Full-time Openings

Want an exciting and rewarding career? Tired of working for a temp agency? Come and be a part of a well-known and established company.

We are currently seeking candidates for Shipping Lead for our DHL Supply Chain warehouse located in Mequon WI 53074.

Come join a winning team...

DHL Supply Chain, a leader in supply chain management, provides customer-focused solutions to a wide range of manufacturing, retail, and consumer industries in over 500 sites in the United States and Canada. With over 40,000 associates, DHL Supply Chain manages more than 85 million square feet of warehouse space (equivalent to almost 1,500 football fields) and has annual revenue of almost $5 billion in this region.

Shifts: M-F 6am to 2pm

Starting Pay: $17.00/hr

DHL Supply Chain offers competitive wages, affordable insurance benefits (including medical, dental, vision, and life) and 401(k) participation with company match and paid holidays. Benefits begin after 90-days of employment.

A Shipping Lead is responsible for responding to inquiries, process orders, handles complaints, and processes internal orders in a prompt courteous, and effective manner. Responsible for scheduling truck pick-ups and ordering internal supplies used in the shipping area. Works closely with customer service, client representatives, internal customers and drivers of trucking firms to achieve and maintain high service levels. Coordinates drivers, equipment and freight. Ensures that all shipping documents and functions are completed accurately and on time.

SAP Experience required

Key Accountabilities:

* Meet or exceed all service and efficiency standards for shipping

* Ensure accuracy of all shipping documents

* Track and trace shipments and provide data to internal and external parties as appropriate

* Gather and maintain all data and records relative to shipping activities

* Resolve service problems by clarifying the customer's complaint: determining the cause of the problem; selecting and explaining the best solution to solve problems; expediting correction or adjustment; following up to ensure resolution

* Effectively interface with service providers in identifying and resolving issues and concerns

* Conduct operations in a manner that promotes safety and report unsafe conditions that can't be self-corrected to warehouse supervisor

* Conduct training for new associates when needed

* Monitor performance of associates within the work group

* Perform additional duties as assigned by management

Pre-employment drug screening and background check is required. We offer a safe and clean workplace that focuses on teamwork, associate involvement and training.

Similar jobs you might like