Member Services Representative/Teller

WESTconsin Credit Union Menomonie, WI
Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual to join our team. You will be given the opportunity to showcase your relationship building skills to enhance our member experience; making a difference in their financial lives. You will be working in our Menomonie North Office where conversation and getting to know our members is a privilege. You will gain extensive knowledge in our products and services through our exceptional training program! If you desire an exciting, new career and this sounds like a way you'd like to spend your day; we encourage you to apply!

Responsibilities

* Represent the Credit Union to members in a friendly, positive, and professional manner

* Provide prompt, efficient, confidential, and accurate service in the processing of transactions

* Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution

* Learns to recognize member's needs for services, and presents and refers them appropriately

* Handles all monetary transactions for members

Qualifications

* High school diploma or equivalent

* Proven track record in customer service

* Proficiency in basic computer, data entry, and typing skills

* A positive attitude, professional image, and self-motivation are essential in the MSR/Teller role

* Excellent oral and written communication skills are required

* This position includes a flexible full time work schedule which includes a Saturday rotation. Office Hours: Monday - Friday 8:30 AM - 7:00 PM and Saturday 8:30 AM - 2:00 PM

Why WESTconsin

* We offer an excellent working environment with opportunities for career growth and advancement

* Competitive Pay

* Impressive 401(k) Contribution and Match Plan

* Healthy Living Fund Contribution

* Long Term Disability

* Employee & Dependent Life Insurance

* PTO/Holiday Pay

We are an equal opportunity employer.