B8025: Sr. Global Service Analyst

Company: FedEx Services

Job Title: B8025: Sr. Global Service Analyst

Job Requisition Number: RC63369

Category: Sales/Solutions


Memphis, Tennessee 38125

United States

Under minimal supervision proactively identifies, develops, and implements solutions to systemic and recurring service issues. Uses expertise to solve complex service issues which may include providing international shipping consultation services, and data analysis of a customer's supply chain. Leads special projects that directly impacts a customer's service and the development of quantified value that benefits both the customer and FedEx. Analyzes and presents data of opportunities to generate incremental business through current and new customers.

Domicile: All Major Markets will be considered.

Pay Band: SK

To apply for this position, please upload a current copy of your resume and complete the required screening questionnaire by close of business (5:00 PM CST) on May 21, 2018, in order to be considered.

Minimum Qualifications:

Bachelor's degree/equivalency required. Four years work experience in external customer problem resolution. Demonstrated knowledge of business software applications. Good interpersonal skills.

Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.

Here are some of the recognitions FedEx has received from the past couple of years:

* FORTUNE "World's Most Admired Companies" – 2016

* Corporate Responsibility Magazine "100 Best Corporate Citizens" – 2016

* InformationWeek "Elite 100" – 2016

* Women's Business Enterprise National Council "America's Top Corporations for Women's Business Enterprises" - 2016

* Reputation Institute "World's Most Reputable Companies" – 2015

* Black Enterprise "40 Best Companies For Diversity" – 2015

When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click 'Apply' and tell us more about yourself.

EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.