Intake Coordinator LVN
 McKinney, TX

AccentCare, Inc.® is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.

Your Success is our Success. We strive to provide new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.

Position: Intake Coordinator LVN/LPN

Location: McKinney, TX

Shift: Full Time (this position has rotating weekend on call)

Job Description/Requirements:

As an Intake Coordinator LVN/LPN, you will:

  • Receive, screen and process all referral information to the appropriate team member.
  • Perform insurance verification or obtain authorization from any organization making referral that is at risk and requires prior authorization.
  • Consult with the Director of Patient Care Services as necessary to ensure that all services are authorized and reimbursable prior to providing the service.
  • Communicate all referral/intake information to appropriate Scheduler and Clinical Supervisor immediately upon intake.
  • Order home medical equipment when appropriate. Make arrangements for any services needed but not provided by AccentCare Home Health.
  • Coordinate referral with Scheduler, Clinical Supervisors, and DPS to ensure quality and appropriate patient services. Assists Scheduler and Clinical Supervisor to ensure referrals are staffed and followed appropriately.
  • Receive and process calls requesting information about AccentCare Home Health Services. Make every effort to provide services as appropriate to customers at the time of the initial call.
  • Comply with State, Title 22 and JCAHO regulations and practices.
  • Assist with telephone triage and customer service issues.
  • Receive and processes physician orders in a timely manner.
  • Provide back up for the Clinical Supervisor with incoming calls.
  • Maintain a verification log that ensures that every referral received by the agency has been appropriately processed.
  • Assist with copying and distribution of referral information.
  • Provide daily follow-up and tracking of hospitalized patients and informs appropriate staff.
  • Receive and process calls from field staff. Assist field staff with obtaining orders, coordinating supplies, and other duties as requested.
  • Maintain a log tracking all lab work drawn; ensuring that appropriate personnel receives results.
  • Coordinate referrals with Resource Infusion Pharmacy when appropriate; ensuring accurate information is coordinated between AccentCare Home Health Services and Resource Infusion Pharmacy.
  • Assume other responsibilities as delegated by the Director of Patient Care Services.
  • Provide for public relations with the community-at-large, as well as organizations and individuals involved in the health field.
  • Ensure the accuracy of public information materials and activities.
  • Interact effectively with corporate staff, managers, employees, clients, professional colleagues and vendors.
  • Comply with applicable legal requirements, standards, and procedures including but not limited those within the Compliance Process, Code of Conduct, and Corporate Integrity Agreement (CIA).
  • Participate in required orientation, Compliance and HIPAA training programs.
  • Report concerns and suspected incidences of non-compliance using the 4-Step Reporting Process.
  • Cooperate with monitoring and audit functions and
  • Participate, as requested, in process improvement responsibilities.

Requirements of Qualified Candidates:

  • Requires a valid license as a Licensed Vocational Nurse or Registered Nurse,
    • California or MA Licenses a Plus
  • Minimum of one year experience as an LVN or RN in a medical setting, preferably home health
  • Knowledge of state and federal and accreditation requirements
  • Data entry skills, excellent verbal and written communication skills (especially telephone)