Administrative Specialist

The Southern Company Mcdonough, GA
Administrative Specialist


Administrative Specialist - Customer Care Center

This position is located at the Customer Care Center (CCC) at 2500 Patrick Henry Pkwy, McDonough, Georgia with the potential of providing support at the Georgia Power Headquarters in Atlanta.

Job Description :

This position will provide administrative support for timekeeping, expense reporting, and handling of all administrative needs for the CCC organization. This position is responsible for supporting employees and the management for this organization.

Job Requirements:

Duties will include but are not limited to the following:

* Provide customer service, internally and externally via PBX Switchboard and face-to-face interactions

* Record keeping, file retention and data entry

* Maintain spreadsheets and databases

* Assist with multiple projects simultaneously to meet stringent deadlines

* Arrange logistics for meetings – scheduling, procure locations, invite attendees, room set-up, etc.

* Ordering and maintaining office and building supplies

* Processing expense reports, invoices, and check requests

* Other duties as needed

Job Experience and Education

* Significant secretarial/administrative experience required

* Proficient with all Microsoft Office products (i.e. Word, Excel, Outlook, PowerPoint)

* Experience with ESTARS/Timekeeping, iExpense, and Oracle preferred

* Associate's degree desired

Knowledge, Skills & Abilities

* General knowledge of office equipment (i.e. printers, fax machines, telephony systems, etc.)

* Strong attention to detail

* Sufficient knowledge of multiple desktop applications including Skype for Business, Avaya, etc.

* Adaptability to fast-paced, rapidly changing environment

* Strong organizational, analytical and communication skills – both written and verbal

* Strong time management and prioritization skills

Behavioral Attributes

Candidate must demonstrate behaviors consistent with company culture and Our Values including but not limited to:

* Customer focused

* Professional maturity

* Demonstrate initiative

* Strong integrity and work ethic

* Ability to sustain confidentiality and protect secured data

* Strong interpersonal and teambuilding skills

Georgia Power is an investor-owned, tax-paying utility that serves 2.25 million customers in all but four of Georgia's 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at at .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.


Job Field: Administrative & Clerical

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-McDonough

Operating Company: Georgia Power Company

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: No

Work Location(s):

CCC Henry Co Customer Care Ctr - 2500 Patrick Henry Pkwy. (2500MCDONOUGH)

2500 Patrick Henry Pkwy.

McDonough, 30253

Req ID: GPC2006153

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