Customer Service or Sales Representative
 Mayfield Village, OH

If you strive for excellence, enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive's call center team. We can help you find a position that best fits your skills and experiences. Paid training will be provided, along with continued coaching as you learn the nuts and bolts of insurance.

Job opportunities

  • Inbound Sales Reps offer new customers the best products for their needs – no cold calling!
  • Customer Service Reps support existing customers managing their policies
  • Claims Reps care for customers who've been in an accident

Must-have qualifications

  • One or more years of college education or relevant work experience which includes:
  • Customer service, sales and/or influencing others
  • Fast paced and changing environment
  • Multitasking and time management
  • Effective communication, verbally and in writing
  • Computer skills
  • Live within 75 miles of Mayfield location

Pay rate: $16 to $20 per hour depending on experience, plus:

  • An additional 10-15% when you work evening or weekend hours
  • Performance-based rewards
  • $500 sign-on bonus if you have a Property & Casualty license

Schedule: Most schedules will include a weekend day and evening hours after completion of training

We offer the convenience of a casual dress code and the potential to work from home.


  • Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
  • 401(k) with dollar-for-dollar company match up to 6%
  • Diverse, inclusive and welcoming culture with Employee Resource Groups
  • Career development and tuition assistance
  • Onsite gym and healthcare at large locations
  • Wellness programs to help you maintain a better quality of life
  • Medical, dental and vision, including free preventive care

Equal Opportunity Employer