Direct Support Professional

Support Solutions of the Mid South Maryville, TN


The position involves providing support to individuals with disabilities as they develop and maintain skills that enhance the quality of their lives in the community.


In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities assistance with performing the essential functions of this position.

1. Supports the individual with personal care and daily routines, and in achieving outcomes from the Individual Support Plan. 2. Understands and practices SSTN philosophy and values in interactions with service recipients and community members by using respectful language, connecting consumers to preferred activities and experiences, and ensuring that service recipients have on-going information from which to make choices. 3. Helps service recipients become integrated with the community by ensuring that they are included, respected, valued and have a variety of preferred relationships in the community of their choice. 4. Assures safe transport and accompany service recipients as needed to events, job sites, and medical appointments, utilizing SSTN vehicles, personal vehicles, or public transportation. This would include securing alternate transportation in instances where non-SSTN personnel who present safety concerns transport service recipients. 5. Where assigned, employee will assist supported individuals by providing in-home Day Services. These services shall be provided to engage medically fragile or persons who are restricted to the home setting will be administered to maximize supported person involvement. 6. Where assigned, employee will assist in providing activities of daily living support to persons who receive Semi-Independent Living services. These services shall be tailored to the needs of the person supported. 7. Ensures proper use of consumer and agency resources including but not limited to consumer funds, vehicles, buildings, utilities, telephones, money, equipment, food and supplies. 8. Attends all training meetings assigned by SSTN. 9. Cooks and provides meals based on scheduled menus. Direct Support Professional 10. Performs daily activities or teaches service recipients to do so, such as activities of daily living skills and other personal skills that work toward achieving independence. 11. Consistently works and documents improvement toward meeting outcomes. 12. Oversees storage and administration of medications. 13. Keeps service recipient neat and clean with as much assistance from service recipient as possible. 14. Keeps house clean and does laundry with as much assistance from the recipient as possible. 15. Protects confidentiality of service recipient. 16. Performs other job related duties as assigned.


1. Exhibits behaviors and best practices that are consistent with the vision and values of SSTN. 2. Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment. Attends all safety training as scheduled. 3. Work as part of the team to ensure that SSTN Quality Management principles (Plan, Measure, Assess. Improve) are practiced and achieved. 4. Operates SSTN and personal transportation in a safe and healthy manner. 5. Performs other job related duties as may be assigned by designated and/or authorized staff.

This job description does not list all the duties of your job. You may be asked by Supervisors, Managers or designated and/or authorized staff to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in the job description. SSTN reserves the right to revise this job description at any time. The job description is not a contract for employment and either you or SSTN may terminate employment at any time, for any reason.


Must be 18 years of age and able to read and write effectively. Must have a valid driver's license and maintain a valid driver's license and acceptable driving record throughout employment with SSTN. Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, and felony offender list. Must meet all training requirements and keep training current. Must be able to perform heavy lifting in the assistance of service recipients with personal care, if applicable. Must have some computer knowledge.


* Effective verbal and written communication skills • Effective organizational skills • Effective interpersonal skills • Must be able to practice confidentiality


* Must have a valid Driver License. • Must maintain valid Medication Certification throughout tenure. • Must maintain valid CPR/First Aid Certification throughout tenure. • Must maintain valid CPI or PCM training throughout tenure. • Agency insurance coverage for vehicles operated in the course of work at specific locations shall stand as the primary insurance coverage for employees working in that particular home setting. Valid automobile insurance is required for all employees working at homes where the agency does not provide a vehicle and this coverage must presented prior to transfer to any home where an agency vehicle is not provided. The agency reserves the right to request proof of insurance regardless of the site location or availability of an agency vehicle.

NOTICE: Due to the remote nature of work sites managed by Support Solutions, communications regarding significant upcoming events or requirements to acknowledge, contact or elect coverage for benefit offerings will be distributed through our electronic system; to include e-mail and S-COMM communications. In instances where employees fail to respond as required, the failure will be deemed a refusal of the benefit. In such cases, an employee may have to wait until open enrollment to secure the offered benefit. Please check your S-COMM inbox daily to review correspondences sent and to insure you take action to communicate your desires to us. You also have a right to send an S-COMM response informing us of your desire to/or decision not to have the benefit. Please attach an active phone number so that we can reach you to discuss your options.

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