Technical Representative- Mankato (102-404)

Metro Sales, Inc.
 Mankato, MN

Provides on-site technical support to our customers. Works at the direction of a Field Supervisor to help other technicians as needed.

  • Provide on-site technical support for all certified products.
  • Call all customers prior to going on-site.
  • Thoroughly and accurately complete all required paperwork.
  • Maintain accurate field parts inventory.
  • Work with Field Technicians to improve their technical performance at the direction of the Field Supervisor.
  • Must be punctual every assigned work day.
  • Have a thorough understanding of Metro Sales, Inc. service policies and procedures.
  • Job rotation and perform other responsibilities and duties as assigned by Supervisor or Manager.

Required Skills

  • Strong interpersonal skills.
  • Ability to communicate ideas clearly in oral communications.
  • Ability to organize and schedule time effectively.
  • Successful completion of all assigned training.
  • Must be willing to participate in our After Hours Service Program.
  • Successful completion of a background check as defined by Metro Sales polices.

Required Experience

  • High school diploma or equivalent
Support