Student Services Asst Senior

State of Minnesota Mankato, MN
Job Details

Job Class: Student Services Assistant SeniorWorking Title: Assistive Technology Specialist

Who May Apply: Open to all qualified job seekers

Date Posted: 04/10/2018

Closing Date: 05/25/2018 Initial Applications Reviewed on May 4, 2018

Hiring Agency/Seniority Unit: Minnesota State / South Central College

Appointment Type: Seasonal Academic Year, Full-time

Work Shift/Work Hours: Day Shift

Travel Required: No

Salary Range: $18.31 - $24.65/hourly; $38,231 - $51,469/annually

Classified Status: Classified

Bargaining Unit/Union: 206 - Clerical/AFSCME

Work Area: Academic Support Center/Student Affairs

Location: North Mankato Campus

FLSA Status: Nonexempt

Re-Posting: Yes

Connect 700 Program Eligible: Yes

This position was previously announced on 01/11/2018. If you already applied for this job, you do not need to reapply.

Job Summary

Job Summary

This position provides campus-wide assistance and access to technology equipment and software for students with disabilities. The specialist will collaborate closely with the Disability Accommodations Coordinator, the IT department, and Learning Central as they develop and provide student access to the SCC learning environment. They are required to stay current with effective and emerging technologies that are beneficial to providing effective access and will support students in understanding, operating, and utilizing technological devices and software. This position is integral in providing timely access to courses at South Central College with an emphasis on 508 compliance including captioning, document conversion, and accessible formatting.

Implementation of the alternative format text and materials production process

* Coordinate with the Disability Accommodations Coordinator for print access requests

* Acquire alternate format books from publishers and sources such as Access Text, Bookshare, and Learning Ally

* Convert files for export and manually convert documents through scanning and editing

* Acquire Braille materials and texts from vendors, National Library Service, and MN State Services for the Blind Communication Center

* Assist students in completing request forms, downloading alternative text files, and use of screen readers to access those files

* Maintain all applicable files, forms and releases pertaining to the process

* Train and monitor student workers hired to assist with scanning and editing

* Maintain an efficient workflow for alt text production, archiving, and distribution

* Stay current with available resources and methods related to alternative text production, document conversion, and acquisition

Priority: Essential Percent of Time: 30%

* Provide technical support for students using assistive technologies in classroom and on-line environments

* Train students on the usage of assistive technology hardware and software, such as screen readers, voice to text applications, SmartPens, and magnifiers.

* Provide immediate technical support for students using assistive technologies in the classroom or online.

* Provide resources for selecting and using assistive technology respective to disability access needs

* Coordinate with Learning Central staff concerning student access needs for SCC courses including participation in college committees and workgroups for accessible technology compliance and the

MinnState Captioning project

* Participation in the work flow of captioned media from vendors for students with disabilities

* Assist in maintaining the functionality of hardware and software available in the Academic Support Center, including monitoring the needs for upgrades, additions and replacements

* Research new and upcoming technologies that could be used to enhance access for students with disabilities

* Connect with community and state assistive technology specialists at the MN STAR program, PACER Technology Center, and area Independent Living Technology Centers for collaboration and training for new and emerging accessible technology that can be used to provide disability access at SCC

Priority: Essential Percent of Time: 30%

* Implement note taking accommodations for students identified by the Disability Accommodations Coordinator

* Communicate with instructors to determine method applicable to their course

* Hire, train, and monitor student note takers

* Train students in use of SmartPen technology for taking and downloading their notes, problem solve any technical issues with the hardware, and distribute the pens and note books to the students

* Maintain the SmartPen hardware each semester, ordering replacements, ink supplies and note books

* Manage a file system of note distribution and SmartPen distribution

Priority: Essential Percent of Time: 10%

Perform General Duties of the Academic Support Center

* Assist the ASC reception desk with both walk-ins and phone calls

* Assist in monitoring accommodated testing for students with disabilities, including receiving tests from instructors, proctoring the test via camera system, and disseminating completed tests to instructors.

* Participate in ASC department meetings and department projects

* Cross-trained for database usage including the retrieval and weekly reporting of data for tutoring and testing provided by the Academic Support Center

Priority: Essential Percent of Time: 10%

Assist the general student population with any technology needs for courses, such as the learning management system, the on-line platform, general computer software, and email access.

* Provide resources and direct training to students requesting additional one-one assistance to successfully access their courses at SCC using any platform such as computers, tablets, or mobile devices.

* Present workshop sessions on the use of technology hardware, software and cell phone applications as academic tools for course management, time management, and note taking.

Priority: Essential Percent of Time: 10%

Administer required college tests and accommodated course tests

* Administer the Ability to Benefit test for the Admission's department

* Administer Accommodated Accuplacer testing for students identified by the Disability Accommodations Coordinator

* Proctor accommodated classroom tests given in the Academic Support Center and provide disability access to the tests, such as scribing, reading, describing visual content, and setting up adaptive software/hardware

Priority: Essential Percent of Time: 5%

Participate in college-wide activities and initiatives:

Actively participate in select college committees/subcommittees/work groups and lend assistance with events such as graduation, welcome days, and orientation. Attend meetings with the department, division and mandatory all-college meetings and trainings. Assist SCC students in connecting with appropriate college resources and personnel. The Accessibility Specialist performs other duties as assigned to ensure smooth delivery of student services from the department, the division, and the college.

Priority: Secondary Percent of Time: 5%


Minimum Qualifications:

* Associate or higher degree in education, assistive technology, or related field

* 1 academic year work experience with high school students or adults

* Ability to effectively communicate complex technical ideas and procedures orally and in writing

* Knowledge of access strategies for various types of electronic information, including distance education, web pages, mobile devices, and general computer technology

* Skills in assistive and adaptive technologies sufficient to recommend and facilitate ease of technology navigation

* High level of proficiency with computers and Microsoft Suite

* Strong organizational skills to manage multiple priorities

* Knowledge of the Americans with Disabilities Act, Sections 504 and 508 of the Rehabilitation Act, and State of Minnesota Accessibility Standards which ensure technology access

* Ability to understand and convey written and spoken English sufficient to communicate complex information and processes to students, staff, and faculty

Preferred Qualifications:

* Bachelor Degree in Adaptive Technology, Information Systems, Assistive Technology Specialist certification, or Assistive Technology Professional (ATP) certification

* Proficiency with PC and Mac platforms sufficient to proof, edit, and create accessible documents

* 2 years' experience providing accessible technology to clients or students

* Extensive knowledge of assistive technology used for disability access

* 2 years' experience working with students and faculty in a postsecondary setting

* Proven leadership skills with ability to take initiative on projects and efficiently manage workflow

* Demonstrated abilities to work effectively with diverse populations and individuals with disabilities

Additional Requirements

This position requires successful completion of the following:

In accordance with the Minnesota State Colleges & Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU's vehicle use criteria and consent to a Motor Vehicle Records check.

Application Details

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at

Why Work For Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

How to Apply

Click "Apply" at the bottom of this page. If you are unable to apply online, please contact the job information line at 651.259.3637.

For additional information about the application process, go to


If you have questions about the position, contact Eileen Darling at or 507/389-7234.

Equal Employment Opportunity

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email Please indicate what assistance is needed.

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