Starbucks Barista - Lead, Full Time: Manhasset, Long Island
 Manhasset, NY

Shopping is a great way to work up

an appetite, and Food@Macy’s offers exciting jobs and great opportunities in an

area that’s changing the way people experience our stores. The secret to

our success is our mix of skilled, passionate culinary enthusiasts so whether

you want to join the prep team or manage one of our restaurants, there’s a

great job waiting for you.

The Lead Barista supports the

Starbucks Manager in running an efficient, professional, safe and profitable

Starbucks operation following all company standards. Perform other duties as


Macy’s uses a scheduling plan that

allows our associates to participate in the creation of their work schedules by

managing availability and identifying preferences. Additionally, during key

events and peak selling times, Macy’s may offer additional shifts to our

associates, which they may pick up using the self-scheduling tool.

Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Completes Starbucks Advance Store Training (AST)
    Exemplifies Barista promise to produce and deliver handcrafted beverages and
    food, demonstrating Starbucks service standards.
  • Demonstrate current and working knowledge of drip
    coffee, cold beverage, espresso bar, and pastry stations.
  • Understands company health and safety best practices
    while following Starbucks clean, safe and ready standards and procedures.
  • Demonstrate a positive role model for Starbucks Service
    Steps and Magic Selling providing an exceptional customer experience.
  • Upholds quality standards and actively coaches others
    to deliver high-quality handcrafted coffee beverages and food products.
  • Opens and/or closes area following appropriate
    checklist, verifies completion with Manager on Duty prior to leaving the
  • Maintains PAR stock levels and follows Starbucks
    merchandising, signing and product presentation standards.
  • Assist in preparation and production of all menu items.
  • Coaches to achieve desired barista performance.
    Identify and use additional resources to measure how your store is
    delivering the customer experience, following Food Division standards and
    Best Practices.
  • Role-model the Customer Service behaviors of
    Anticipate, Connect, Personalize and Own with customers.
  • Assist in accountability for sales, expenses and
    bottom-line profits.
  • Monitor food quality using Starbucks checklists.
  • Builds strong working relationships with their team and
    supervisor, willing to help other associates and contributes to a fun and
    productive work environment.
  • Provide on-going training, feedback, coaching, and
    staff motivation to all associates to maximize team performance and
  • Clean, calibrate and perform routine maintenance
    store’s equipment using the Store Cleanliness and Equipment
    Maintenance Manual.
  • Utilize forecasts, daily sales reports and weekly food
    cost and payroll reports to ensure monthly profit/loss goals are
  • Assist in ordering food, beverage, dry and paper goods
    based budget and needs of the business.
  • Ensure that baristas are accurately receiving products
    and following Best Practices.
  • Assist with food inventories following Inventory Best
    Practices to ensure they are taken on a timely and accurate basis to
    ensure targeted food and beverage costs are maintained.
  • Maintain role model standards in grooming, professional
    appearance and communications.
  • Regular, dependable attendance and punctuality.



  • No specific educational accomplishment is necessary.
  • One year of previous restaurant/hospitality and
    previous shift supervisory experience is required.
  • Health department license or certification and/or
    alcohol certification as required by state or local requirement.
  • A Food Handler's certificate may be required for food
    service employees who prepare, store or serve food at restaurants, coffee
    bars or any other food service establishment prior to starting employment
    in a food operation at Macy’s.

Communication Skills:

  • Excellent written and verbal communication skills.
  • Ability to read, write, and interpret instructional
    documents such as safety rules, reports, and procedure manuals.
  • Ability to communicate in Spanish is preferred but not

Mathematical Skills:

  • Basic math functions such as addition, subtraction,
    multiplication, and division.
  • Able to use a calculator.
  • Must be able to make change using American monetary

Reasoning Ability:

  • Must be able to work independently with minimal
  • Must be able to follow instructions.

Physical Demands:

  • This position involves regular walking, standing,
    hearing and talking.
  • May occasionally involve stooping, kneeling, or
  • Must be able to move and/or lift at least 30 lbs.
  • Involves close vision, color vision, depth perception,
    and focus adjustment.

Other Skills:

  • Strong leadership profile and must possess excellent
    customer service skills.
  • Must be able to work effectively in a fast-paced
  • Has planning and organizational skills.

Work Hours:

  • Flexible with scheduling and available to work retail
    hours, which may include day, evening, weekends and/or holidays based on
    department/store/company needs.

Working Conditions:

  • This position is required to use potentially hazardous
    equipment, such as coffee and espresso makers.
  • Reasonable accommodations have been made to enable
    individuals with disabilities to perform essential job functions.
  • Work generally occurs in an office environment with
    moderate temperature and noise level.


job overview is not all inclusive. In addition, Macy’s, Inc. reserves the

right to amend this job overview at any time. Macy’s is an Equal

Opportunity Employer, committed to a diverse and inclusive work

environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will

consider for employment qualified applicants with criminal convictions in a

manner consistent withSFPC Art. 49 and LA MC ch.XVIII Art. 9.