Operations Supervisor - Omega Supervision Center
TKC Holdings
 Malvern, AR

GENERAL PURPOSE OF THE JOB:

  • Assist in the management of all aspects of commissary operations and services at assigned correctional facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist in the management of all aspects of supervising, training, scheduling, hiring and disciplining Full Time and Part-Time commissary staff
  • Supervise all aspects of physical on-site commissary delivery , administrative functions, bulk deliveries and local warehousing operations
  • Ensure the response to and the resolution of all inmate complaints/grievances within the established 24 hour time frame.
  • Perform a weekly audit of high security items and forward information to the Commissary Manager, if applicable.
  • Maintain an open relationship and act as a liaison with Department of Corrections and Keefe Commissary Network.
  • Assist with conducting required annual on-site security and training classes and maintain facility required training records.
  • Ensure all commissary employees know and follow all rules, regulations, security policies and procedures of the correctional facility where they are located

SUPERVISORY RESPONSIBILITIES:

Administrative

Warehouse

Delivery Operations

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Drivers License

OTHER SKILLS AND ABILITIES:

  • Must be a self-starter who can work well with people at all levels both in and out of KCN Organization and the correctional facility in a professional, upbeat manner.
  • Requires strong supervisory skills: a demonstrated ability to lead people and get results through others.
  • Ability to work in a correctional environment.
  • Excellent oral and written communication skills.
  • Ability to define problems, and resolve them quickly.
  • Ability to work well with ever changing priorities and or situations.
  • Excellent organizational skills
  • Ability to work independently or within a team
  • Familiarity with inventory management
  • Familiarity with computers (including Microsoft Office programs)

OTHER QUALIFICATIONS:

  • Must pass background checks and drug screening test
  • Must pass a correctional facility security clearance and maintain a facility security ID

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.