Desktop Support Consultant

University of Wisconsin Madison Madison, WI
As part of the SMPH Shared Services IT team, the Information Processing Consultant will be working with faculty, researchers, instructors, staff and students engaged in leading-edge medical research and teaching. The position will have the opportunity to work with computer systems that are used for a wide range of applications, including system and network services, real-time data acquisition, office applications, databases, web sites, custom software, instructional labs and classrooms, file and backup servers, data sharing and archiving, and more. The current infrastructure includes Windows and Linux servers, local and network printers, many Windows and OSX computers dedicated to lab equipment, laptops, and increasingly, tablets, convertibles, smart phones and other devices. The consultant will perform a combination of technology consulting, installation, troubleshooting and maintenance duties as needed. Maintain and monitor the computing infrastructure, websites, network, and lab research computing systems. Participate in introducing new technologies and ideas to streamline and improve the research and teaching mission.

The School of Medicine and Public Health has a deep and profound commitment to diversity both as an end in itself but, also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.

Additional Information:

Strong people and communication skills are required. The ideal candidate will be someone who is self-motivated and able to work with minimal supervision - this is a challenging and rewarding position working with very bright people, with endless learning opportunities. This position reports to the Director of Shared Services, Information Technology.

It is critical that the Information Processing Consultant is able to work effectively in the SMPH Shared Services IT team environment, as well as maintain a high level of productivity when working independently. The selected candidate must be committed to providing quality customer service to the faculty, staff, and students at the School of Medicine and Public Health.

The School of Medicine and Public Health has a deep and profound commitment to diversity both as an end in itself but, also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.

Similar jobs you might like