Madison Assistant Manager

Zaxby's Madison, MS
Management shall be known to conduct business in accordance with the highest standards, morals, and ethics. We shall be known as mentors and leaders by personal example. We shall strive to enhance our guest experiences by satisfying and exceeding their expectations.

Supervision Received and Exercised:
Receives direction and reports to their General Manager. Exercises direct supervision of 3+ managers and 15-50 employees

Essential duties may include, but are not limited to the following:
  1. Strive to enhance our guest experiences at every opportunity by satisfying and exceeding their expectations.
  2. Increase sales and profit by building community relationships/partnerships and providing outstanding product and service.
  3. Ensure an effective work schedule is posted each week.
  4. Demonstrate effective interviewing skills for hiring only top performers.
  5. Responsible for all levels of staffing and new hire orientations.
  6. Ensure all training and certification processes are in place and 100% compliant.
  7. Responsible to provide clear development plans and performance reviews for management staff.
  8. Execute quarterly business plans through the use of systems, training, operation manuals and all other available resources.
  9. Assist Area Development Managers and/or Market Development Manager in the execution of marketing plans.
  10. Continually mentor AGM’s and AM’s in the operation of a Zaxby’s unit and prepare them for the future advancement.
  11. Review daily numbers each day of work and coach and praise their results.
  12. Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
  13. Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

  • Prior to entering position, candidate must complete a background check and MVR check.
  • Subject to periodic and random drug screening.
  • Subject to annual background check and MVR check.
  • In-store training program completed.
  • Online ZFL Certification test passed with a 90% or above. In-store ZFL Kitchen Demonstrative passed with a 90% or above.

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