Installation Technician

Works inside or outside to install and repair equipment, and/or services; Makes necessary connections to provide voice, data, and video service. Duties may include but are not limited to the following:

Duties may include but are not limited to the following:

* Install and rearrange inside wire

* Install Network Interface Device (NID)

* Place and replace Customer Premise Equipment (CPE)

* Place cross-connects as appropriate between SAC point and the 7330 or its equivalent

* Verify all service are working

* Educate customers on the features and functionality of the services

* Demonstrates, sells, and bills appropriate items of telephone service on contacts w/customers.

* Selects location and installs equipment with customers, including inside wiring.

* Performs the maintenance of the CPE equipment, wiring & jacks inside the customer's premise up to and including the NID

* Use simple meters to perform Go, NO-Go type testing.

* Perform work in buildings, attics, basements, and crawl spaces

* Perform work involving bending, kneeling, stooping, crouching, crawling, etc.

* Use company PC to retrieve and complete orders

* Works independently with little supervision

* Works outside in all types of weather

* Drives a company vehicle or may report directly to work location.

* Positions AT&T as the premier provider of choice.

* Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.

Additional Information:


* Specific assignments may involve driving a company vehicle. These assignments require a minimum age of 18, an acceptable driving record and a valid driver's license.

* May require the ability to drive a vehicle with manual transmission, depending on job assignment.

* Satisfactory attendance record and performance ratings in present job.

* Satisfactory results from a security investigation, as required, unless previously met.

* Other factors which may vary based on work group requirements.


* Must wear body belt and pouch with tools weighing about 15 pounds.

* Lifting will be required, up to 80 pounds, depending on assignment.

* Uses hand tools such as screwdrivers, pliers, drills and wrenches.

* To meet manufacturer's safety requirements on equipment used, candidate's body weight, plus tools and material, must not exceed 300 pounds for assignments involving ladder climbing.

* Must be able to distinguish colors in accordance with specific job requirements.

* Must be able to climb ladders up to 28 feet and work aloft with hand tools.

* Requires the ability to climb poles and ladders.


Hours vary depending on assignment. May be required to work day, evening, or night shifts; overtime, call-outs, weekends and holidays as required. On-call availability may be required. Out- of-town assignments may be required which may include travel and overnight stay.


* Classroom training.

* On-the-job training.

Job ID 1826066

Date posted 06/13/2018

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