Construction Coordinator
Century Communities
 Lynnwood, WA

ESSENTIAL JOB FUNCTIONS:

  • Apply for all utilities at start of build process as we expand
  • Coordinate/review site plans with all builders/area managers/track all reporting that VP of Construction currently generates
  • Consolidate/document/track all paperwork for house files, i.e. inspections, QC's, orientations
  • Meets with the project leader or manager to understand all aspects of the particular project.
  • Creates schedules of what needs to be completed by what date, as well as of team meetings and coordinating the same with other members.
  • Compile and maintain interim project reports and minutes of meetings.
  • Communicate relevant information to all team members, such as change in schedule dates, changes in the project's requirements, unexpected hitches etc.
  • Coordinate activities with vendors and suppliers and maintaining relationships with them.
  • Assist the project leader in various activities such as budget monitoring and in meetings with management.
  • Track all permits from submittal to approval/Issuance
  • Ensure that all permits and required documentation is uploaded to Build Pro
  • Track all NBO, PDO, QA, PCO and COE dates to ensure that they have all been completed.
  • Start homes on a weekly basis in Build Pro
  • Communicate with the Construction field staff weekly and Monthly starts.
  • Pick up south end permits and coordinate the delivery of permits to the field
  • Receive all incoming homeowner requests and inquiries.
  • Call homeowners within 24 hours of receiving their phone call, fax or email.
  • Submit/Post homeowner requests or inquiries to “Portal“ for vendors/trade contractors within 48 hours of receipt and follow-up with a phone call to confirm their receipt of the information.
  • Create work orders
  • Enter work order information into System.
  • Distribute work orders to subcontractors electronically via portal.
  • Create AFP's for all approved PO's from Vice President of Customer Service or Dept. Head.
  • Monitor the completion of all work orders
  • Close out completed work orders in system.
  • Update the WSR (Warranty Status Report) on a daily basis.
  • Follow-up with Homeowners
  • Call homeowners on all completed Orientation walk-thru to ensure that work was completed to their satisfaction.
  • Call homeowners on all completed work orders to ensure that work was completed to their satisfaction.
  • Complete other duties as assigned.Requirements/Skills:
  • High School Diploma or GED
  • Minimum 3-year's experience
  • Ability to multi-task
  • Detail oriented
  • Prior experience in home-building customer service required.
  • Excellent communication skill
  • Knowledgeable in Microsoft Office Suite
  • NewStar software experience is a plus