Associate Clinical Specialist, Cardiac Rhythm Heart Failure - Lubbock

Medtronic Inc. Lubbock, TX
Bringyour talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation,our medical technologies opendoors. We support your growth with thetraining, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide technical, educational,operational and sales support to assist the district in meeting Cardiac Rhythm HeartFailure sales and customer service objectives. CRHF seeks candidates whowill meet our customer expectations by striving without reserve for thegreatest possible reliability and quality in our products, processes andsystems by being accountable, having a voice and taking action.

A DAY IN THE LIFE - POSITION RESPONSIBILITIES:

* Technical Support

* Successfully completes CRHFField Technical Training – including online and field-based training

* Performs checks/interrogationsof all CRHF medical device systems post sign-off

* Supports implants of all CRHFproducts post sign-off

* Provides on-call support asneeded on evenings and weekends post sign-off

* Provide troubleshootingsupport as requested

* Operational Support

* Assures completion of patientregistration and any other required hospital documentation

* Helps manage consignmentinventory and trunk inventory once obtained

* Provides additional inventorysupport to meet customer needs

* Maintains software onprogrammers throughout the district as directed

* Assists with managing dailycoverage logistics as needed

* Educational Support

* Educates and trainsphysicians, hospital personnel and office staff on products or solutions forwhich training has been completed

* Assists with educating andtraining new Clinical Specialists and Sales Representatives post sign-off

* Sales Support

* Partners with DSM, Sales Repsand DM to learn market dynamics and local customer motivations and needs; has abasic understanding of how Medtronic CRHF products and solutions offer value tothe customer

* Assists with obtainingcustomer POs throughout the quarter

* Has a basic understanding ofthe competitive landscape

* Independently identifiescustomer needs and opportunities and provides feedback to Sales Rep(s) tosupport sales objectives

* Ongoing Technical Development

* Stays up to date on newproducts, solutions and patient management offerings

* Completes all assignedtraining in a timely manner

* Performs other related dutiesas assigned

MUST HAVE - MINIMUM QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

* A High School Diploma PLUS aminimum 4 years of work experience in the healthcare or engineering field, OR

* An Associate's Degree PLUS aminimum of 2 years of work experience in the healthcare or engineering field, OR

* A Bachelor's Degree PLUS aminimum of 1 year of work experience, OR

* A Bachelor's Degree in engineeringor biomedical/life sciences, OR

* A Bachelor's Degree andcurrently enrolled in a certificate program from a pacing school like ATI orPrepMD

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

* A Bachelor's Degree PLUS aminimum of 1 year of work experience in the healthcare or engineering field

* A Bachelor's Degree inBiomedical Engineering

* Strong work ethic inaccomplishing objectives of the position

* Expertise with Microsoft tools

* Ability to meet vendorcredentialing requirements

* Excellent customer serviceskills

* Excellent interpersonal,written/verbal communication skills

* Ability tocoordinate/participate in numerous tasks/projects in a fast-paced environmentin an organized manner while meeting deadline

PHYSICAL JOB REQUIREMENTS:

* The physical demands describedwithin the Responsibilities section of this job description are representativeof those that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions

* Frequent required travel tocustomer clinics, hospitals and offsite meetings. While performing the duties of this job, theemployee is regularly required to be independently mobile

* Environmental exposure to infectiousdisease and radiation

* ClinicalSpecialists are required to be within their assigned territory each day to beavailable as unscheduled needs arise. CS's are required to work a number ofweekend and holidays during the quarter, as determined by local management. Weeknight call coverage is the primaryresponsibility of the Sales Rep, however, at times, business and/orgeographical needs require a CS to be scheduled for week night coverage asapproved by regional management.

* Must have a valid driver'slicense and active vehicle insurance policy. In addition, your driving record will be reviewed and will be consideredas part of your application

Travel Requirements:

* Minimum travel of 10%

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of whattechnology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to maketomorrow better than yesterday. It iswhat makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningfulinnovations – but we will only succeed with the right people on our team. Let's work together to address universalhealthcare needs and improve patients' lives. Help us shape the future.

It is the policy of Medtronic to provide equal employmentopportunity (EEO) to all persons regardless of age, color, national origin,citizenship status, physical or mental disability, race, religion, creed,gender, sex, sexual orientation, gender identity and/or expression, geneticinformation, marital status, status with regard to public assistance, veteranstatus, or any other characteristic protected by federal, state or local law.In addition, Medtronic will provide reasonable accommodations for qualifiedindividuals with disabilities.

This employer participates in the federal E-Verify program toconfirm the identity and employment authorization of all newly hired employees.For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended to describe the general natureand level of work being performed by employees assigned to this classification.They are not intended to be construed as an exhaustive list of allresponsibilities, duties and skills required of employees assigned to thisposition.