Retail Store Operations Team Member
Zappos.com, Inc.
 Louisville, KY

What you'll be doing:

  • Provide a friendly atmosphere at all times by greeting each guest as they walk in the door and continuing a positive interaction until they leave.
  • POS proficiency to ensure speed of service and accurate transactions that meet company standards.
  • Ensure cash handling procedures are done to standards.
  • Being aware and infusing a hospitable interaction with guests at all times.
  • Communicating issues and morale concerns to leadership team.
  • Taking initiative to support store operations including operating machines, prep, and cash register.
  • Able to lift 25lbs, stand for long periods of time, and repeated motion
  • Knowing all inventory products.
  • Ensure that you clean as you go.
  • Integrity in following all safety/store policies and procedures.

What you'll bring to the table:

  • Office Productivity Software Utilization – Working Experience: The knowledge and ability to work with word processing, spreadsheet, and presentation programs.
  • Customer Focus: The methodical application of knowledge, skills, and techniques for guiding a project from start to finish.
  • Money Handling: The process of receiving and giving money in a business at the point of sale or in basic cash accounting.
  • Reading and Writing for Comprehension: Using writing in conjunction with reading to strengthen comprehension.
  • 1+ years of customer service experience.
  • Must possess strong problem solving skill.
  • Must have a flexible schedule, including weekends and holidays.
  • High School Diploma or General Education Degree (GED) preferred.

What you didn't know about the team:

  • The whole team loves to WOW their customers!