AVP Collateral Operations
FCS of Mid America
 Louisville, KY

At Farm Credit Mid-America, we believe people are our strongest asset. We are consistently looking to hire individuals from a wide range of experience and capabilities who have a desire to serve. Currently, we have over 1,100 employees across Indiana, Ohio, Kentucky and Tennessee.

BASIC FUNCTION: The Assistant Vice President Collateral Operations is primarily responsible for:

  • Leading an appraisal team in effective and efficient delivery of appraisals and appraisal services to support attaining office, region and association goals.
  • Collecting and analyzing real estate market information to support the collateral function.
  • Serving as a resource to provide appraisal training, appraisal reviews or other special assignments.
  • Leading, coaching and developing team in effective and efficient collateral evaluations,
  • Monitoring regulatory and procedural compliance in appraisal and valuation decisions.
  • Supporting the Chief Appraisal Officer in the strategic planning and budgeting process aligning team goals with attaining association goals.

TRAVEL REQUIREMENTS: Up to 25% with overnight stays

SUPERVISES: Collateral Risk Coordinators, Collateral Risk Specialists, Collateral Data Analysts, Market Research Analysts, Collateral Analysts Chattel


Assistant Vice Presidents LEAD others by:

  • Achieving results by leading others within discipline or function
  • Defining team operating standards and monitoring essential procedures
  • Exercising management authority in performance reviews, pay decisions, recruitment, discipline, and other employment decisions
  • Influencing and negotiating with team members in other areas of the organization
  • Possessing technical expertise, business and industry knowledge, and process and people leadership capabilities
  • Pursuing an understanding of and making positive contributions to the customer journey value stream
  • Modeling organizational values, inspiring a shared vision and holding their teams accountable for culture preservation and development

Additionally, the AVP Collateral leads by:

  • Administering appraisal practices, complying with Federal, State, and FCA regulations, and recommending, implementing, and administering regulations, policies, and procedures in relation to credit and operation objectives.
  • Serving as subject matter expert in on-the-job training for association team members as assigned.
  • Supporting team members through transitions, assisting in finding opportunities and preparation for system implementation, and ultimately driving toward retention of talent.
  • Assisting the Chief Appraisal Officer with maintaining procedure manual and key process documents

Assistant Vice Presidents ADAPT by:

  • Adjusting departmental plans and priorities to address resource and operational challenges with focus on the next two to four years' priorities
  • Making decisions based on policies, procedures, business plan, resource availability and functional objectives
  • Identifying opportunities for application of functional knowledge and existing methodologies to solve complex problems
  • Applying acquired expertise to analyze and solve problems without clear precedent
  • Monitoring market changes to evaluate the overall collateral risk philosophy and appropriate positioning of the association's collateral.
  • Developing and continuously improving policies and programs for effective management of resources.
  • Enhancing, developing, and implementing evaluation (appraisal and valuation) systems for the overall operation and team effectiveness.
  • Evaluation of the appraisal services structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth.
  • Working with collateral analysts to determine best methods to strategically collect comparable sales information from a variety of sources.

Assistant Vice Presidents CONNECT by:

  • Coordinating with cross-functional leaders to make recommendations or solve problems
  • Providing technical guidance to employees, colleagues and/or customers
  • Participating in the development of the association's collateral evaluation procedures.
  • Identifying competency, knowledge and talent gaps and identifying solutions for filling of the gaps.
  • Providing technical guidance to employees, colleagues and/or customers in a positive, professional and respectful manner.
  • Communicating the purpose and values of Farm Credit Mid-America and administering its conduct policy, security policy and confidentiality expectations.
  • Working closely with real estate and chattel appraisal teams


Education and Experience

Bachelor's Degree in Agriculture, Business or related field; at least five years of progressively responsible work-related experience in completing agricultural or rural real estate appraisals and at least three years that have been in a leadership role or having demonstrated leadership capabilities. Ability to effectively communicate is required. Experience working with staff across multiple locations is desired. Certified General Appraiser credential preferred.


Knowledge of: Association products, services, fees and their applications to customers' needs; assigned market segment and territory; economic conditions; competition's products, interest rates, and fees; competition preparing to move into market; selling techniques; agriculture; Association accounting systems; Association originating systems and processes; technology; and Association policies and procedures.

Skills in: Building business relationships; creating and networking with business contacts/influencers to develop sales; selling; negotiating; probing for customer needs, matching products and services to customer needs; managing and using media effectively; translating features into benefits; closing sales; interpersonal relations; listening; using Association accounting and loan origination systems; and computers; verbal and written communications; decision making; and creative problem solving. General management as applied to office operations; organizing, coaching, counseling, developing and motivating subordinates.

Ability to: Achieve goals; be innovative; accept and implement corporate strategies; demonstrate the values of Association; maintain confidentiality; be a self-starter; sell; be assertive; relate positively to others; listen to customers; use Association systems and computers; be logical; work under stress; to overcome objections; manage time; accept risk; inspire others; professionally represent the Association.


Knowledge of: Farm programs, rural development, economics, laws and their implication on values, agricultural/rural enterprise analysis, production techniques, soils, cost of agricultural improvements, legal descriptions, zoning, environmental risks and other limitations of property rights. Real estate sales analysis techniques, including matched pairs, depreciation and income capitalization analysis. Appraisal valuation methods including sales comparison, cost and income capitalization approaches.

Skills in: Planning and organizing; selecting, directing, delegating, monitoring, evaluating and developing staff; supporting staff, both individually and in groups, including: coaching, encouraging, listening, role modeling, withholding judgment, showing enthusiasm, sincerity, openness, and reinforcement; interpersonal communication; decision making; negotiating; use of business applications of computers; and written communication. Organizing and analyzing data, identifying factors that cause changes in the real estate market, effective written and oral communication skills.

Ability to: Exercise leadership and judgment; analyze, evaluate and develop solutions to complex problems; make a positive personal impact on others; and be logical and objective. Motivate and develop a team environment, achieve goals; make timely, decisive and accurate decisions; work with speed and accuracy; be innovative; accept and implement corporate strategies; demonstrate the values of the Association; maintain confidentiality; be a self-starter; be assertive; be a team player; relate positively to others; listen to customers; use systems, computers and software; be logical and objective; work independently, perform under stress; deal with change; overcome objections; manage time; accept risk; inspire others; professionally represent Farm Credit Mid-America.


This job requires the incumbent to have the ability to…

  • Engage in telephone and face-to-face conversation to serve customers and give and receive information from customers, staff, vendors, outside consultants and the public.
  • Use computer. This involves reading the screen and keying/typing information.
  • Speak and make presentations to individuals or groups on technical subjects related to job.
  • Travel via auto or commercial transportation to carry out essential responsibilities of the job.
  • Successfully interact with and represent the organization to customers, staff, officers, board members, vendors, and/or the public at all levels.
  • Provide sound technical advice to customers and staff in the subject field(s) related to this position.
  • Understand and explain various subject matter and consulting concepts, programs, terminology, and methods.
  • Reason, judge, compare, calculate, evaluate, decide, and critique such information as written material, numerical data, responses to customer needs, and/or other related work activities.

Requirements of the job include the ability to do the work, with or without reasonable accommodations. It is the Association's policy to make reasonable accommodations for individuals with disabilities. Leadership retains the right to add, subtract or change duties of the position at any time.

Here's What We Can Offer You...

Farm Credit Mid-America has an outstanding Total Rewards package, which includes, but is not limited to:

  • Salary commensurate with experience
  • 15 vacation days, 15 sick days, and 11 paid holidays per year
  • 401(k) plan with outstanding match
  • Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
  • Fitness Incentive Program
  • Tuition assistance for employee and dependents

Farm Credit Mid-America is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law.